iPhone Screenshots

Description

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
- Easy access to view outage maps in your area

ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts

ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year

SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
- Enroll in and manage billing and outage alerts

*Logging into the I&M app requires an active account that is registered online at IndianaMichiganPower.com

What’s New

Version 1.10.0

Happy New Year to all!

In this release we have implemented changes to delight our small device lovers and aggrandize their experience. Additionally, users can now download their billing statements directly from our app. We have also simplified the experience for our users who chose to pay their electric bills by debit or credit card and because we are show-offs, we have completed other performance and stability enhancements so that your experience is awesome.

Ratings and Reviews

2.3 out of 5
7 Ratings
7 Ratings
Dem1940 ,

Disappointed

I have used the I&M web sight on all my devices and have been pleased. I was notified today of the app version and downloaded it to my phone. The problem I have with it vs. the web site version, is that you cannot not use it to see power outages other than your own. I may be missing something, but I can’t find anything.

I have other properties that are of interest other than the one that is registered with this app. I will continue using the web site which I think is outstanding.

Zaphod Beebs ,

Won’t connect

The app worked well for the first couple weeks. I only intended to use it for bill amount and info on any outage that might occur at the house. It worked great for that.

But now when I open the app, it just says that the network connection is lost. The phone is connected to the internet just fine. This renders the app useless.

MrsPyke ,

Can’t sign in

This app worked great until recently, I can no longer sign in. The error I’m getting is “Sorry, something happened on our end. Please try again later.”

Developer Response ,

It's unfortunate to hear about your issue MrsPkye. Could you try again and then if you still have the issue contact us so we can investigate further?

Information

Seller
American Electric Power Service Corporation
Size
45.9 MB
Category
Utilities
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2018 American Electric Power
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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