iPhone Screenshots

Description

Welcome to the new Philz Coffee app! It's never been easier to order your Cup of Love for pick-up, customize your coffee to your personal taste, and reorder your favorites. Download the app today and experience Philz at your fingertips.

App Features:

- Order your favorite coffee or tea ahead of time for convenient pick-up
- Customize your drink to your personal taste
- Get order updates when your drink is being made and when it's ready for pick-up
- See which barista is crafting your cup to be just right
- Browse through your favorites menu to make a selection in a snap
- Easily reorder your go-to drink
- Find your nearest Philz when you're on the go

What's New

Version 1.0.15

Welcome to Philz Mobile! Just like your Cup of Love, we won’t settle until the app is perfect. With this release, we've fixed the bug that was holding you back from ordering your coffee before the store's opening hours.

Ratings and Reviews

3.2 out of 5

167 Ratings

167 Ratings

Poorly Designed

area51

The app needs to be redesigned. For example why doesn’t it save your special instructions. I always have the same special instruction which is “ICED with 3 packets of equal.” At least Caviar would save that order as a favorite. Now I have to type in the additional line ever time. Why isn’t “iced” even a standard option?

Another problem is the notifications are not user friendly. I never get a text or notification that my order has been accepted or is ready for pickup unless I actually open the app to check. Dangerous while driving needless to say.

This is an example of another app designed by someone that didn’t actually use it in a real world situation.

Developer Response

Thank you so much for the the feedback. We are working on an update that will allow you to choose hot or iced as an option and one that will save your special instructions. You should see those soon. I will be sure to share your feedback about notifications. Our intention was to not flood you with too many updates, but you make some great points!

It will be good eventually

Videotape_

So I’ve used this app 5 times now and every time something has been wrong with my order. It’s definitely user error on my part but I think my errors are string from the order system of plugging changeable words into a sentence. It’s a really slick look but I find it challenging to order with expediency. I only use the app when I’m in a hurry so having to double check the sentence is not something that should be needed. Also the scroll option make for a higher rate of mistakes since people fly through them so fast. I suggest moving towards a more straight forward online order experience. I appreciate the app and look forward to its continued improvements.

Developer Response

We apologize for the issues you've experienced. Please feel free to reach out to support@philzcoffee.com for any assistance. Thank you for the thorough feedback, we really appreciate it, and will take it into consideration.

Pointless, so pointless

Duke363

I’ve seen the “app coming soon” signs at all the Philz spots for roughly the past many many months so was super excited to download and use their app. I thought, “No more unreasonably long lines for me to enjoy a tasty beverage!” But alas it was not to be. Caviar is ok but is not accepted at 2 of the Philz I use frequently. Imagine how forlorn I was to find that I can’t use the Philz app anywhere in the greater San Francisco Bay Area. They’re apparently... very... very .... slowly... “rolling it out” everywhere except here in Philz beloved home region. Even the Philz baristas I’ve spoken to share a good chortle with me as we discuss the irony of all the “coming soon” signs that have been up for several trimesters, with nary a useful app to appear “soon”. Deleted off my phone for now but will look into it again later.

Developer Response

Thanks for sharing your feedback, and we're really sorry to keep you waiting. By doing a slow rollout of the app we have the ability to address issues and feedback quickly to ensure a smooth transition for our teams and customers. Our app will be available to use at SF stores in the coming weeks - we hope you'll give it another shot!

Information

Seller
Philz Coffee, Inc.
Size
16.3 MB
Category
Food & Drink
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2017 Philz Coffee
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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