iPhone Screenshots


A free mobile app for Shopify merchants that brings together your customer conversations, marketing efforts, and more all in a single place on your phone.

Shopify Ping helps you focus on the part of your business that matters most: your customers.

Stay engaged with your customers by keeping all of their messages in one place.

Shopify Ping pulls from the messaging apps you already use to bring all of your customer conversations into a single mobile app, making it easier to respond to questions and build relationships with customers even when you’re on the go. Messages from Facebook Messenger, Chatkit, and more to follow soon, come together for easy, centralized, efficient management in the Shopify Ping app.

Shopify Ping also comes with Kit, a free built-in assistant that’s always working alongside you. Kit saves you time by running Facebook and Instagram ads, email campaigns, retargeting campaigns, and more on your behalf, all through simple conversations.

Kit can help you with:
Social media posts
Facebook & Instagram ads
Retargeting campaigns
Email marketing
Inventory sourcing
Editing product photos
And more

With Shopify Ping, you’ll spend less time shuffling between separate tools and more time on what matters most: connecting with your customers and growing your business.

Call us at 1-888-746-7439 for 24/7 support. You can also contact us at support@shopify.com, or visit the Shopify Help Center.

What’s New

Version 1.3.3

In this release we have added support for copying individual messages by tapping and holding your finger on a message to simple copy it. We have also included a few tweaks and improvements.

As a reminder, with our 1.3 release you can sell more by sharing your products with customers right inside your conversations!

• Access all of your products directly from Ping
• Share a link to your product page to help your customers learn more
• Create a draft order to help customers checkout more swiftly

We love hearing from you! Please let us know what you think of Shopify Ping by leaving a review.

Ratings and Reviews

4.8 out of 5
108 Ratings
108 Ratings
Avenida Fashion ,

More connectivity with other apps

Many business use what’s app to get in contact with many customers and buissness I recommend add features to connect Kit with what’s app.

Phase 5 Wake Surfers ,

Needs to support multiple stores.

Would be great but if you have more than one store to manage then be ready to log in and out of each account to communicate. For now Facebook pages app is easier to use.

grvnmo ,




Shopify Inc.
35.9 MB
Requires iOS 11.2 or later. Compatible with iPhone, iPad, and iPod touch.
English, French
Age Rating
Rated 4+
© Shopify Inc.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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