Screenshots

Description

The perfect companion app for Sprout Social so you can manage your social media anywhere. You must have a Sprout Social account to use this app.

Sprout Social is a social media management and engagement platform that helps you manage your Twitter, Facebook, Google+ and LinkedIn profiles all in one place.

Your favorite Sprout features are now available on the go:
• See all of your messages in one place
• Easily reply, view conversation history, and assign a task from a message
• Quickly post, schedule, queue or draft a new message
• View retweets, clicks, shares, replies and more for individual posts
• Monitor and share rich content from your feeds
• Get notified of new social messages

What's New

Version 6.20

- *New* Message Approval Tagging Notifications - be notified when you are tagged in a comment on a message waiting for approval, enable from Settings
- *New* Files Integration - attach media to posts and replies from iCloud, Dropbox, and Google Drive using Files from the Compose and Reply view
- Message approval activity and tagging email links received on mobile can now be opened directly in the Sprout Social application
- Fixed an issue where Instagram messages in the Queue were not showing the Grid View action
- Fixed an issue where Instagram messages requiring approval were not appearing on the Publishing calendar
- Additional bug fixes and enhancements

Ratings and Reviews

4.4 out of 5

173 Ratings
173 Ratings

Decent, save for a few issues

Bethelly

I love Sprout, I do. I’ve been using it for about 5 years and it’s a powerful tool. The app works great with an older iPhone, but if you’re using the app with an iPhone X, expect the keyboard to cover the area where you would be able to type a response. It doesn’t happen all the time but when it does it’s really frustrating.

I also wanted to share a Customer Care experience. Usually Sprout’s CC is amazing but we had a really weird experience yesterday. We had to reset our password like 5 times to be able to login (again, specific to the app). I don’t know exactly what happened but the agent who was helping us continued to say there was nothing he could do to help, and that we were typing the password incorrectly.

There is nothing more patronizing and frustrating to receive CC that assumes you and your 4 different employees with phones are all typing the password incorrectly when the login/pass worked all all of our MacBooks. When we pushed to log a bug, the agent said “there isn’t a history of these complaints so there was nothing I could do.”

After like 5 app uninstalls/reinstalls with all of us logged out, we finally got back into our account. I just wish that this agent would have tried to listen rather than assume we are all a bunch of idiots. Nothing worse than: “did you try to turn it off and back on again” when your whole team works in IT/tech.

Horrible Customer Support

branding buddha

For months, I was unable to post from the app. Contacted customer support and would receive email responses in the middle of the night.
When I would call, the rep would never be available and never returned my phone calls. Then, I would get emails telling me the issue had been resolved and the ticket closed. Spending $100 a month and not being able to resolve a posting issue is unacceptable since the sole use of the app to be able to post across multiple accounts.

Good, but issues posting to Facebook

FuManShoes

Overall this is a good app tied to a great social management platform, but for some reason I can't effectively share link posts to Facebook pages from the app. No link preview shows in the Sprout app and the resulting post just contains a link. I think there's a compatibility issue with another setting or app on my phone but can't figure it out and neither can Sprout support. Maybe app devs here can.

Information

Seller
Sprout Social, Inc.
Size
91.7 MB
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
You must be at least 17 years old to download this app.
Unrestricted Web Access
Copyright
© Sprout Social, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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