Tap into the world of speedy, simple service with My Optus app. The best place to manage everything from billing to data usage for your Optus mobile account on the go.
• Live chat to Optus experts anytime
• Find out which apps are data hungry by checking usage 24/7
• Pay your bills or set up direct debit
• Quickly recharge Prepaid for anyone linked to your account
• Access the latest pre-sales, competitions and Perks entertainment rewards
• Turn on international roaming or buy travel packs
We may use your location information from time to time, to send you super relevant information and offers tailored to you!
• You can now access your home phone and internet billing details in the My Optus app.
• Non-Optus SIM users can now access the app.
• Minor enhancements and bug fixes.
Ratings and Reviews
I have been in Australia for 2 months now, I have set my auto recharge multiple times, but it never clears. So each month I have to manually enter my card, after realizing my data has expired in unfortunate circumstances. On top of my auto recharge never working, whenever I try to make a payment I have to enter my card MULTIPLE times in order for it to go through. The app should be convenient and user friendly but whenever I want to check how much data I have left, the app is always down. It gives you the option for a live chat, to which no one is available. Overall it is a frustrating process having to deal with Optus.
This App is PooPoo
This app literally never works. We can’t even use Optus perks because the pages never load in the app. We’ve tried going online to use perks but the website just says to download the app. I don’t even write reviews but I decided to write one because this app is just so bad.
Make it work
This app never works. Nothing loads. Ever. Optus might have good coverage, but their customer service is pretty well the worst I’ve encountered in any sphere of business. Good luck getting any Optus perks to load from this app! (Please make them accessible on the website or fix this app)
- Optus Mobile
- 91.8 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © Optus Mobile Pty Ltd 2011
With Family Sharing set up, up to six family members can use this app.