Perch simplifies social and reviews, taking the guesswork out of customer engagement.
Perch brings clarity to social media for small businesses, identifies what’s most important, and offers marketing guidance on how to best engage with customers.
CONNECT WITH CUSTOMERS
Responding to social posts and customer reviews can be tricky. Perch clears up the question of how to reply by identifying both negative and positive feedback, then models the best responses and teaches business owners with examples.
FOCUS ON WHAT’S IMPORTANT
When it comes to Facebook, Google and customer reviews businesses often struggle to know what’s worth their time. Perch makes it easy for businesses to focus on the social posts and reviews that matter the most by monitoring multiple social feeds, prioritizing them and then advising where and when to engage.
ATTRACT NEW CUSTOMERS
Winning new customers online can feel impossible. Perch helps businesses get recommended by identifying opportunities quickly, encouraging engagement and explaining how to best respond.
STAY ON TOP OF SOCIAL
Perch is the easiest way to watch, learn, and discover what's being shared about a local business and its competition. Scroll a single feed - all in one mobile app - to capture the total online conversation about what’s being said about a business across multiple networks in a timely way.
Keep your finger on the pulse of conversations and monitor how your “share of voice” compares side-by-side with direct competitors. See what types of social content is engaging new potential customers.
STAY INFORMED WITH ALERTS
Did someone just post a photo at your business or write a new review on Yelp? With mobile notifications and scheduled email digests, Perch alerts you as things happen and raises the awareness level of negative reviews. Get guidance on how to best respond- quickly.
* SXSW Appy Awards winner of “Best Business App”
* Named a “must-have” app for small businesses - Forbes
* Featured in Business Week, MediaPost, Techcrunch, and more
Brought to you by ThriveHive, an industry-leading provider of digital marketing solutions.
Perch now helps you get verified with Google My Business!
- To claim and verify, first connect your Google My Business account, then tap the 'Verify My Business' button (you'll need to have a Facebook Business page with a valid street address connected first).
This update also fixes a crash issue related to Facebook sign-up.
Ratings and Reviews
A Must-have for Small Business Owners
Effective marketing is absolutely essential for small business owners. One way to measure your marketing success is by comparing your business to ones competition. In years past this task was laborious, time intensive and costly. This app totally eliminates these efforts. Once downloaded and initially set up the app runs itself. All that’s required of you is simply to open the app and observe your competitors’ marketing campaigns. Using this data it is incredibly easier to analyze and create your own marketing campaign ... your Successful marketing campaign! Few apps truly operate in the manner advertised. This app exceeds all expectations.
Great for my small business!
This app is great. I wouldn't say it is a must have but I definitely use it at least once a day. It helps me keep updated on my business, as well as my competition. It's been a great tool and keeps me informed, however as I mentioned it is by no means a "must have". I've enjoyed using it and it does make things a bit more convenient, especially when trying to track what competitors are doing on social media and Yelp.
Great for business
Before I found perch I was always checking 2-3x a day competitors social sites to gage strategy and exposure...needless to say it got be very annoying having to search & remember every competitor every day. With perch I set my alerts and reports that keep me updated to where I don't have to schedule out the time to search each day. What took 30 minutes now takes 5 minutes. Love perch and cannot wait to see how it evolves in the future.
- Closely, Inc.
- 53.4 MB
- Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 9+ for the following:
- Infrequent/Mild Profanity or Crude Humor
- © 2018 ThriveHive
With Family Sharing set up, up to six family members can use this app.