A DOCTOR’S CARE. ANYTIME. ANYWHERE.
Teladoc® connects you with a board-certified doctor 24/7/365 through the convenience of phone or video consults. Within minutes, a doctor will contact you ready to listen and resolve your issue. If medically necessary a prescription will be sent to your pharmacy of choice.
* It’s healthcare when and wherever you want it!
Teladoc doctors can diagnose, recommend treatment and prescribe medication, if medically necessary, for many medical issues, including:
- Sore throat and stuffy nose
- Cold and flu symptoms
- Poison ivy
- Pink eye
- Respiratory infection
- Sinus problems
- Ear infection
HOW DOES IT WORK?
Request a consult – Open the Teladoc App and request a consult, provide medical history and pay for the consult. Your Teladoc account is also available online at Teladoc.com or toll-free at 1-800-Teladoc.
Talk to a doctor – Within minutes, a state-licensed doctor reviews your medical history and contacts you via phone or video. Teladoc consults have no time limit; you can speak to the doctor for as long as you’d like.
Pick up prescription – The doctor discusses the issue with you, answers questions and recommends next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice.
HOW DO I GET TELADOC?
Teladoc is a service provided to you as a benefit through your employer, health insurance, or other organization. Visit Teladoc.com to learn more.
This app allows Teladoc members to:
- Authenticate your Teladoc account.
- Talk to a doctor, anytime, anywhere.
- Create and update your medical history.
- Update personal, contact, login and billing information.
- Utilize Apple Health integration to enable your provider to form a better diagnosis.
- iPhone X S Max Support
- General Bug Fixes
Ratings and Reviews
It’s hit or miss with the doctors
Some doctors on here seem hesitant to do anything when they can’t see their patients in person. I don’t use this unless I’m certain about an issue and it’s easier for me to use the app then go in or haul little kids in. One incident was when I knew my daughter had a UTI and we had a horrible blizzard coming in. The doctor refused to do anything, even though it’s on the list of things they can treat, and we were still charged for the visit. I then had to rush to urgent care where it was confirmed but by this time the blizzard had come in and we couldn’t make it to the pharmacy due to there being accidents everywhere. We were lucky we made it home. I also know when my kids have an ear infection. It’s usually a secondary infection that follows a cold for them and then they get a fever and ear pain. I had 2 kids with these symptoms and it was a Saturday. I requested visits for both on teladoc. One doctor for one child said “Yes, that’s typical of an ear infection so I will send over the prescription to the pharmacy.” And the other doctors gave me a really hard time and acted like I didn’t know what I was talking about. I was afraid he also wasn’t going to prescribe the antibiotic my son needed but he eventually did. It makes me hesitant to use this but I feel like it’s my only option sometimes. I just hate having to waste money for a visit that ends up being not helpful at all, and it’s for things the app says they can treat.
All but worthless.
As another review states, it seems good on the surface, but I don’t generally need help diagnosing my illness. The doctors generally don’t listen and want to argue with me about what’s happening when I already know and just need a prescription. If you have absolutely no idea of you have the flu and need someone to tell you to go see your doctor or an urgent care, then Teledoc is for you. I know what is going on with my body and I need an appropriate prescription and here in lies the problem. For example, I get bronchitis-like symptoms and have for years. Years ago a primary care doc I had before he moved started me on an albuterol inhaler, mucinex and Z-pack when the symptoms reared up. This has helped me get better every time and avoid bronchitis. I get this a couple times a year and I have tried waiting it out on several occasions, but without the meds it has lasted 2 months, progressively getting worse until it turns into pneumonia. So the way to fix it is with these three meds and it gets headed off before it gets real bad. Getting the Z-pack is impossible because the docs tell me it won’t work. Well I am 53 years old and heave been dealing with this for over 20 years and it DOES work. What is the point of Teledoc if they refuse the simple prescription that will solve problem in a couple days? I’m not looking for narcotics/pain meds, just an antibiotic....that works! Now I get to go spend $160 at Urgent care. Thanks for nothing Teledoc!
Sorry to hear you feel this way. Please send us your contact info if you would like us to give you a call to discuss your experience firstname.lastname@example.org.
Go to an actual doctor
The worse service I’ve ever used. Wanted to get on Prozac for my anxiety and depression which I’ve been prescribed in the past and took myself off. Had a 20 second phone call of a doctor telling me to go see a doctor. They won’t refund the 25 because 1. They think I’m a drug addict (as they kept repeating “just because you see a doctor don’t mean they’ll prescribe pills”) even though Prozac is non addictive. 2. I got medical advice (him telling me to go see a doctor, as if I wasn’t doing that already) and 3. Because they don’t deal with DEA regulated drug (so they won’t give you Tylenol I guess?). It’s 25 dollars. I doubt it makes a difference to them. But they rather get pocket change for themselves than keep a customer. So now I have to wait till next time, as a single father with 2 kids, that I have a little extra money to go see someone who actually can help.
I even put the reason for the visit was “anxiety and depression”. You think they could prewarn you in advance they don’t deal with that? But no. They wanted the 20 second phone call so they can pocket the money. Worse service. Don’t bother. Take their “medical advice” and just go to a doctor in person. This place ain’t worth the time of day. They don’t care about the customers, only the money. And remember, they can’t even prescribe you Tylenol apparently so there’s no point in this unless you want a quick chat to tell you who you should go see instead of them.
- Teladoc, Inc.
- 63.1 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Danish, French, German, Japanese, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- Rated 4+
- ©2002-2017 Teladoc, Inc. All rights reserved.
With Family Sharing set up, up to six family members can use this app.