Lightspeed Retail POS (R‪)‬ 4+

R-Series

Lightspeed Commerce Inc.

    • 2.2 • 156 Ratings
    • Free

iPad Screenshots

Description

The POS system preferred by serious retailers in over 100 countries.

Lightspeed retail POS is more than just a cash register. It’s a smart, scalable, and dependable point of sale system with built-in features like inventory management, detailed reporting, customer management, multi-location compatibility, employee management, and so much more, all on the cloud.

The app centralizes everything your staff needs based on their role. Now, cashiers have their own intuitive profile tab in POS-mode that lets them focus on sales, and managers can toggle into the Manager tab to perform daily tasks. This split-functionality minimizes distractions and potential for mistakes and requires almost no training time for new employees.

Complete transactions and instantly access your sales data from anywhere, so you can spend more time focusing on what’s most important—your customers.

Process sales
- Complete transactions from anywhere in your store to reduce wait times.
- Snap pictures of new stock straight from the sales screen.
- Perform on-the-spot returns, accept gift cards, apply discounts and sell on-account.
- Send receipts via email.
- Process special orders, layaways, and work orders.
- Provide customers with a clear view of the items in their transaction, including taxes and discounts, with a Customer Facing Display (CFD).

Manage inventory and collections
- Sell bundled, serialized or unique items.
- Easily manage multiple variations of the same product.
- Import up to 1,000 new items in 1 click.
- Combine purchasing, transferring, and multiple vendors into one master order.

Track data and performance
- Track sales and inventory with reports on profits and fluctuations over time.
- Identify opportunities for growth and improvement.
- Detect trends in your stock movement and learn what your top performers are.
- Get a clear view of your customers’ needs and shopping habits.

Take care of customers
- Track sales history to improve your shopping experience and personalize your sales approach.
- Record relevant customer information to better inform your targeting decisions.
- Collect emails to send current promotions and new arrival notifications to customers.

Provide employees with easy-to-use tools
- Empower your staff with an intuitive, easy-to-learn app. Minimal training required.
- Simplify your cashiers’ workflow with one screen for everything they need to open and close their day.
- Create a simple and logical workflow tailored to your business.
- Track sales and performance reports per employee.
- Limit access to refunds, products, pricing, or sales data with custom user permissions.

Supercharge the POS with integrations
- Sell in-store and online with Lightspeed’s fully integrated eCommerce solution, Lightspeed eCom.
- Drive more repeat business and build long-term customer relationships with Lightspeed Loyalty.
- Build your perfect system with over 250 integration options.

Add hardware and payment processing
- Lightspeed Payments: 2.6% + 10¢ - one rate per transaction for swipe, dip or tap—no matter the card type, no matter the sale amount.
- Connect external hardware like Bluetooth barcode scanners, receipt printers, cash drawers and customer-facing displays.
- Reduce credit card fraud with EMV-compatible hardware.

Get free onboarding and 24/7 support
- Receive a personalized one-on-one onboarding session with a Retail POS expert.
- Call or chat with support agents 24/7.

Lightspeed POS is the perfect fit for:
Bike and sporting goods
Fashion and apparel
Jewelry and accessories
Pets and supplies
Home decor
Vape
Electronics
Toys and hobbies
Fitness and supplements
Wine, spirits, and liquor
Health and beauty

Questions?
Ask our friendly retail POS pros. Call 1-855-251-0441 or go to our support center for helpful tips, training videos, and system updates.

What’s New

Version 3.15.11

Improved: This release includes bug fixes and performance improvements to bring you a better experience.

Ratings and Reviews

2.2 out of 5
156 Ratings

156 Ratings

Paula Pluta ,

Not as good as expected

I used Shopkeep in the past. I lost my shop when it burned down. When I reopened I was not permitted to reopen my account with Shopkeep. They said it was because it was too long and it had been taken over by Lightspeed. The systems are completely different and Lightspeed has issues with reliance. It was harder to set up. After dishing out all of this money for equipment and the service, I could not cancel. I was too invested. And it is much more expensive than Shopkeep was. I am disappointed that I couldn’t go back to what I has previously and probably won’t recommend it to anyone. It crashes at the most inappropriate times, when it’s busy, the system will go down, or the card reader won’t work, or the printer won’t work. It’s not been a good experience it they have me by the “balls” so to speak

cps094 ,

Lightspeed is great, this app is terrible

This app is less intuitive and functions more slowly than its previous version. It has effectively eliminated the essential ease of use and backend streamlining that made Lightspeed great.

We were forced to download update 3.4 in order to integrate with Lightspeed Payments and it has been entirely unpleasant.

It is aesthetically and functionally over-designed, which might be excusable if it had added power or functionality. It does not. It feels like Lightspeed brought in a new team from a different platform and asked them for an update to make it moodier. Maybe they wanted it less ‘basic?’ I have no idea what motivated this, but it is a shame.

I hope they rethink the app. It is clear they have never tested it in a real life situation where quick, thoughtful design means you can make sales and serve the customer, as opposed to lose their interest and lose out on that business.

healermom ,

Great interface. Constantly improving

I have been using this app for over two years. It is a wonderful interface for my retail store. The few things it didn’t do I found a work around. They are constantly updating it, improving it, adding more features. It handles inventory wonderfully and makes check out a breeze. If there was one improvement I would want would be a way to have gift certificates without having to use some third party gift card provider. I use a work around for this, but it should be a part of the system to have your own gift certificates and an easy way to keep track of it.

Developer Response ,

Thank you for your review! We appreciate hearing your feedback about what works well for you in Lightspeed.

App Privacy

The developer, Lightspeed Commerce Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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