Your customers are looking for your business on Google. Help them find you.
With Google My Business, you manage your business information on Google Search, Maps, and Google+.
- Update business name, address, and hours
- Manage and respond to customer reviews
- Custom insights on where and how many people are searching for you
- Notifications when customers are talking about your business
Stability and performance improvements and bug fixes, including:
1. Improvements to the new camera experience.
2. Improvements to editing your business listing information.
Ratings and Reviews
The App is great, but....
The app is great, but getting verified on Google My Business for my branch office in Tampa, FL was a huge waste of time, causing my branch to lose exposure and revenues. After not receiving the post card in the mail that Google sends to verify your location, I requested a second card. After weeks, we never received. I was then told my next option was to supply interior and exterior photos of the office. So I did exactly that, supplying approximately 10 photos, yet was denied again. I was then told I had to do a video conference with Google. After installing Google Hangouts, I provided the time frame my business was open for the video conference. I specifically provided the time frame, including the time zone, yet the Google rep called when we were closed. This happened (3) times before they finally called during the provided 8 hr. time frame we were open. This process took several months which we lost possible revenues from lost exposure. Very disappointed in the amount of time and the hoops we had to jump through to get our real office verified, yet I have similar competitors who have fake listings, pretending to have real offices by using private mailboxes to disguise and mislead the general public into thinking they are real offices. For this, you get one star. I hope nobody else has to go through this experience because it was a huge slap in the face and waste of time!
BEWARE BUSINESS OWNERS-Google won’t remove inappropriate “customer” photos!
I have contacted Google numerous times trying to get “customer” photos removed from my business page! I have reported the pictures and flagged them nearly 50 times over the last year! These pictures do not reflect my business and are extremely embarrassing to be listed on my business page. I run a Bailbonds company and pictures of someone’s trashy disgusting living room, a bedroom that is red and sexual in theme and someone’s toolbox in their garage DO NOT relate to my business at all! It just blows my mind that google has yet to remove these images after I have made numerous attempts online and over the phone to have them removed over the past year! As a verified business owner of my google listing I should have 1000% ability to delete ANY picture within seconds from my business listing but that is not an option! The only option is to “flag” these pictures and wait for someone at google to remove them! Google has failed my business! Google should be ashamed that they treat business owners like this! GOOGLE- Remove these pictures and I will consider giving a better rating and removing this review!
The app is necessary! No butts about it!
Yes the app itself is awesome if you’re a small or even large business owner with an online presence through Google My Business. You are able to do everything you can from the desktop while being on the go, you can upload pictures or change biz info and make posts which are very useful along with getting notifications if a customer leaves a review etc it’s all right there at your fingertips. If you’re looking to get verified and have problems with that it has nothing to do with this app itself as I have seen others give a negative rating because of this when it play absolutely no role in the process whatsoever. Some things I would like to see in the future are the ability to message customers with some type of instant messaging straight from our GMB listings and this app as most customers would rather contact through text or messaging. That would be sick!
- Google, Inc.
- 152.4 MB
- Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Basque, Belarusian, Bengali, Bosnian, Bulgarian, Burmese, Cambodian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Kirghiz, Klingon, Korean, Laotian, Latvian, Lingala, Lithuanian, Macedonian, Malay, Malayalam, Marathi, Mongolian, Nepali, Norwegian, Norwegian Bokmål, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Simplified Chinese, Singhalese, Slovak, Slovenian, Spanish, Swahili, Swedish, Swiss German, Tagalog, Tamil, Telugu, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Welsh, Zulu
- Age Rating
- Rated 4+
- © Google Inc.
With Family Sharing set up, up to six family members can use this app.