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By jcp

This app is only available on the App Store for iOS devices.


An elegantly designed shopping experience dedicated to helping you get your Penney’s worth! Welcome to the redesigned JCPenney App!
See the latest below:

Simplified Browsing
A modern design that makes it easy to find the items you want for the prices that you love. Now that’s getting your Penney’s worth!

Buy In-App Pick Up In Store
Quickly find those products you need, buy them in the app, and pick them up the same day in one of our stores!

Save Coupons to Wallet
Not only are the coupons and offers just a swipe or tap away, but now you can also save them to your wallet! Use the coupons when shopping in app or show the barcodes to any JCPenney associate to apply them to your order!

Never Miss A Deal
Everyone loves a great deal, and we want to make sure that you never miss out on a deal again! Opt in to be one of the first customers to get notified via push notifications or the in-app inbox of the latest promotions and shopping events going on at JCPenney.

Scan barcodes in store to learn more about the product, or take a picture of your favorite fashion items and we will find you similar products at JCPenney that you can purchase in-store or in the app!

Save your favorite products for later and come back to purchase them at anytime!

JCPenney Credit Card
Managing your JCPenney credit card is now easier than ever with our app! Now you can easily view your balance, pay your bill, and see offers just for JCPenney credit cardholders.

We love feedback! Love the JCPenney App? Please consider leaving us a 5 star rating! Questions or comments? Please use the App Feedback section in the app or email us at We’d love to hear about your experience.

Continued use of GPS running in the background can dramatically decrease battery life.

What's New in Version 7.9.3

Squashing bugs and making minor improvements!

Love the JCP app? Please leave us a five star review! Questions or comments? Please leave us a message in the app or email us at


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Customer Reviews

Forget about using rewards or coupons

You put stuff in your cart and the coupon is there and fine. I added two different rewards and my 30 % off and then it gives me an error on placing my card, I add another card to the wallet. Still error. Then Coupon error. Forget getting them to load automatic from account like the app says it will. I verified it four times and know each time it said it was successfully added to wallet. I then am approaching midnight. By the time I get them back in, they are expired because it is after midnight. Try to go back to see if my points are still there and it says my wallet is empty. Have yet to even get the purchase to work. Next night, same thing but purchase works double time and send me two orders and two charges to my card. Of course my two orders time two minus the rewards. My basket was empty on start of order, was not left from previous session. I checked before starting. I’m done with the app. It seems like if you got too much of a discount, the app failed. Just doesn’t return anything to your wallet

The worst app ever

This is probably the worst app I have on my phone yet JC Penny’s is where I shop the most. It took me months to get my rewards card to actually link. It shuts down every time I’m on it. I can never save coupons to my wallet, I get a “server error” message every time. I put items in my cart & find when I return my items are usually missing, but today when I logged on my items had quadrupled!! There has NEVER been a shopping experience without problems. As a frequent online shopper, I’m understanding of occasional app issues because I know most things are resolved quickly through customer support. I’ve submitted multiple support requests over several months & have yet to receive any help whatsoever, not even a response. I think the app was developed then deserted.

I’m very disappointed with this app

I accidentally placed an order after customer service hours. How do you accidentally place an order? My arm hit the place order button by accident. I immediately tried to cancel the order. This app would not allow me to do so. If y’all have the feature where you verify your order, I could have prevented the order from going through; however since you don’t. I should have been given the option to cancel the order. And another thing I don’t like how the app assume you want to pay for shipping. Don’t assume for me. Leave the shipping option blank and let me manually choose which option I want.

View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Shopping
  • Updated:
  • Version: 7.9.3
  • Size: 335 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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