iPhone Screenshots

Description

Donkey Republic is a self-service bike rental system, available in more than 50 cities, 24/7.

Use this app to find and unlock a Donkey Bike near you. Simply connect to the electronic lock on the bike via Bluetooth on your smartphone. You can take your bike for short trips or even use it for up to 14 days. During the rental, you can lock and unlock your bike as many times as you want, and use it as if it were yours.
If you are done cycling, you must bring the Donkey Bike to an available drop-off location, press 'End rental' and lock the bike. Drop-off locations are shown in the app with dark blue pins on the map.

Some of the features in the app:
• switch bikes with a few taps in case you have issues with your bike
• troubleshooting and customer support
• sign up for a local membership if you need more Donkey for less.

Useful information:
We only need your GPS location to help our system locate the bike - this way helping you, the next rider and us to find it.

In 2018 Donkey riders...

• Rode 2,4M kilometres on two wheels
• That is equivalent to more than 60 times around the Earth
• and three times to the moon and back (with a little detour)

Hooves up for another great year in the saddle!

If you have questions or problems, you are always welcome to contact us at support@donkeyrepublic.com.

What’s New

Version 9.0.6

Chapter three: Just Ride the Donkey
The Wizards and the Fairies from the castle wanted to treat the local townsfolk on the day of the Spring festival. With casting a spell, they brought down all the colours of the rainbow onto the wands of the townsfolk - giving the wands a whole new look. One happy merchant said: “It’s like having a brand new wand”.
A new stableboy came to town, and boy what a nice jolly fellow he was. Not wanting the local townsfolks coin up front, he announced that the locals could just grab a Donkey from the stables and pay the stableboy once they returned again. The locals could now also take the Donkeys out for even shorter rides should they want to visit the local market. The stableboy even brought some new Donkeys to the town with him.
Some locals were part of different orders within the Kingdom giving them special agreements with the stableboy. Now with the new colourful wands, the local townsfolk could easier manage their everyday access to the Donkeys.
…. To Be Continued ….
For those of mankind who still prefer bullet points:
- We introduced an easier way of booking the Donkey Bikes - no more pre-payment, Just Ride and pay at the end of your rental
- New hour intervals have found their way into the app, we listened to your feedback - thank you for letting us know (15 minutes, 1 hour, 4 hours)
- Awesome new app design
- Silky-smooth handling of your Donkey Bike membership and new account menu
- New Donkey Bikes in Copenhagen and Berlin - more to come!
- Fixed a bug to make sure every member rides 12h for free before any charges are applied.

Ratings and Reviews

3.0 out of 5
42 Ratings

42 Ratings

Tlamb23468 ,

I want my money back

I had some serious issues with this bike program. My sister and I were planning on using two of these bikes today, but when we got to the location that said there were two bikes only one was there. So I cancelled one of the bikes and opened the other so we could try and go look for one more bike somewhere else. But for some reason it said on both of our phones that we were using one bike so when we finally found another bike to use we couldn’t unlock it because it said we both were already using the one bike. So I ended up just ending the bike session that we were using (the one bike it said we were both using), but I still got charged like I used it for a full day. I think this is a huge rip off and your company had a lot of issues that it needs to work out.

Developer Response ,

Hi there,

Ohh sounds like an annoying experience, sorry about that. Hmm not sure I fully understand what went wrong here. I would suggest you to send an email to our support team at support@donkeyrepublic.com with your booking ID and the e-mails you used to sign up. If you explain your case, our support crew will be able to help you out.

Best,
Eszter

John T. In Madrid ,

Idea is great, but app needs work.

If you are lucky enough to get a good bike or two on the first try, I’m sure it’s a great app. The problems arise when you get a bike with low tire air pressure or some other problem and need to change it. After walking over to find a replacement bike, the app didn’t allow me to switch them because it never acknowledged the existence of the replacement bike. Also, the app does not allow you to add new rental bikes after your initial reservation, which presents problems for a family of four or more, for example, if you can’t find enough bikes in one spot.

bennnn364 ,

A beautiful—albeit clunky at first—way to explore a city.

To be frank, it was a bit difficult for my mother and I to find two bikes in the same place that we could both connect to (as the ones parked were connected to other phones and taken). We were getting quite annoyed and were about to conclusively assign a 1 star rating when it finally began to work...and then, Donkey Republic began to shine.

When you finally get your bike, this becomes a fantastic and simple (and for Copenhagen, moderately cheap) app that allows you to discover a city in a unique way.

I would recommend to developers a way to streamline the process of finding a bike and making it easier. If the McDonalds near my location says there are 5 bikes, it would be lovely if there actually were the 5 bikes the app states, and not 4 bikes that are taken and 1 free to use (especially considering we were 2).

Overall, a special and good app.

Information

Seller
DonkeyRepublik IVS
Size
98.1 MB
Category
Travel
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad (4th generation) Wi‑Fi + Cellular, iPad Air Wi-Fi + Cellular, iPad mini 2 Wi-Fi + Cellular, iPad Air 2 Wi-Fi + Cellular, iPad mini 3 Wi-Fi + Cellular, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro Wi-Fi + Cellular, iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro (12.9-inch) Wi‑Fi + Cellular, iPad mini (5th generation) Wi-Fi + Cellular, and iPad Air (3rd generation) Wi-Fi + Cellular.

Languages

English, Catalan, Dutch, French, German, Hungarian, Spanish

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© 2019 Donkey Republic IVS
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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