iPhone Screenshots

Description

Grabr is a peer-to-peer marketplace connecting travelers looking to subsidize their trips with shoppers from abroad. Bid to deliver items sold on Amazon and eBay and earn between 15-20% of that item’s total worth.

Make Money Traveling
Visit your favorite cities across Europe and around the world, and earn money as you go. Shoppers request items sold at online retailers like Amazon and eBay, and travelers bid to deliver them on their next trip, often earning 15-20% of the item’s total price in rewards. Filter orders based on your destination and bid on whichever items you want. Meet with your shopper in-person, deliver their item and get paid. Grabr is a go-to way to travel cheaply, and some cases, free!

Shop US Brands
Shop your favorite US brands for less. Create an order for your requested item, and travelers heading to your city will bid to deliver it en route. For ease, Grabr auto-calculates the item’s tax, our service charge and the optimal traveler fee—the amount of money you pay the traveler for delivering your item. Travelers typically buy these items—clothing, accessories, gadgets, collectibles, home goods and more—at online retailers like Amazon and eBay.

For travelers
• Browse orders from cities you are visiting soon
• Make delivery offers on items you can deliver en route
• Receive notifications of new requests along your travel route
• Chat with shoppers inside in-app messenger
• Get paid securely inside our app
• Meet friendly locals every time you travel
• Contact customer support at any time

for shoppers:
• Create order requests for items you want—to be purchased on Amazon, eBay and other online retailers
• Receive delivery offers from travelers and choose your favorite
• Chat with travelers inside our in-app messenger
• Receive regular delivery updates—i.e. item was purchased, item arrived, item is en route
• Pay securely inside the app - your credit card is only charged once you confirm delivery of your item
• Contact customer support at any time

What’s New

Version 3.14

Thanks for using Grabr! We’ve started to accept payments in Peruvian Sol in Peru as well as implemented minor updates and bug fixes to make Grabr your go-to source for overseas products.

Ratings and Reviews

4.8 out of 5
687 Ratings
687 Ratings
mampts ,

Awful customer service

I should start by saying that I love this app and it’s service. It’s awesome until you need customer support. I needed to change my payment information because I closed the account I had on the app and after trying to change that in the app (and failing) I contact the support team. After multiple messages in a few weeks, someone responds that they will look into it. Another month (and more msgs sent to them) and no response, I was about to get a lawyer to get my money back. A couple of days before I meet with the lawyer to see what my options were, I received a marketing email and decided to respond to it—by that point I didn’t want anything to do with the app anymore—and got a response right away. I was then told my money was sent to me to a different account (which I don’t remember giving them because they never respond to my emails) and granted, when I checked it I saw that I did get paid but I have multiple accounts, I wouldn’t know which one to track for the payment. I just think it would only take them a few seconds to tell me where they sent the money. I was almost 2 months trying to get this resolved and it could’ve been done in seconds if they only took the time to respond a message. Again, love the service and will probably use again, but hate their customer service and if I have to deal with that again I will definitely delete the app.

Developer Response ,

Hello, thank you so much for this feedback. We're sorry to know that this response was so delayed, this isn't common and we're working on improving our service daily. Please contact our Customer Support team if you still need support and we'll make sure you'll get on-time replies.

gogglesview ,

Don’t use it !

Worst pay I ever saw in life! 14 business days after delivery and have not received the money I invested in the product and my reward. In other words, it's not worth it, you get 15, 20 dollars to take a 100 dollar thing and it takes forever to get the money back. And the support is saying that will send the payment after 10 business days of delivery, says that the bank may take time to put the transfer to you, my payment method is PayPal (instant payment) if they had made the transfer it would have taken maybe 1 minute.

Pior pagamento que já vi na vida! 14 dias úteis depois da entrega e ainda não recebi o dinheiro que investi no produto e minha recompensa. Ou seja não vale a pena vc ganha 15, 20 dólares pra levar uma coisa de 100 dólares e demora uma eternidade pra receber o dinheiro de volta. E o suporte fica falando que vai enviar o pagamento depois de 10 dias úteis da entrega, fala que o banco pode demorar pra colocar a transferência pra você, minha forma de pagamento e PayPal ( pagamento instantâneo) se tivessem feito a transferência teria demorado talvez 1 minuto.

Developer Response ,

Lamentamos ouvir isso. Os pagamentos foram normalizados agora, tivemos um atraso devido aos tempos de processamento dos processadores de pagamento. Entre em contato com nossa equipe de suporte se tiver alguma dúvida. Obrigada.

angery guy ,

Notification issue

I keep getting a notification "red circle" for a message, even when I've already read all of my messages. I think this is on purpose so the customer "keeps engaged" with the app. That's abusive and of very bad taste.

Edit: As the other review said: the support team is a joke. I got automatically matched to an unwanted traveler because, according to them, I "pre-approved" that, when in reality I never pre-approved anything. And then they blocked my credit card after I cancelled only two times. Also, the support team took more than 48 hours to reply.
Another issue with the payment was that the keyboard was not showing on the screen when it should be.

Developer Response ,

We're sorry to hear this! Please try to update the app to the latest version.
About your order we're sorry to know that. When the original delivery is cancelled, your order stays active to be matched with another traveler, but you can cancel it before it's matched to get a full refund of course.
Don't hesitate to contact us if in any doubts.

Information

Seller
Grabr Inc.
Size
26.6 MB
Category
Shopping
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Portuguese, Russian, Spanish

Age Rating
You must be at least 17 years old to download this app.
Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
Unrestricted Web Access
Copyright
© Grabr Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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