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Apple Support

By Apple

This app is only available on the App Store for iOS devices.


Need help? Apple Support app is your personalized guide to the best options from Apple. Find answers with articles tailored to your products and questions. Call, chat or email with an expert right away, or schedule a callback when it’s convenient. Get a repair at an Apple Store or a nearby Apple Authorized Service Provider. Apple Support is here to help.

Note that certain features are available only in select countries.

What's New in Version 1.2

Performance improvements and bug fixes.


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Customer Reviews

what are Apple’s support hours?

Tthe only thing is, what are Apple’s support hours? I work Monday thru Friday 8am to 5pm Eastern time zone, so i never know if there open on weekends? or how late their open during the week.

been having an ongoing issue with the Apple Remote App not working on Apple TV 4th generation model. works great on 3rd & below, but not on 4th gen, and i don’t want to spend $60 on a new siri remote. that’s a lot to spend for a replacement remote :( basically the arrow keys won’t work, so i can’t arrow up down left right and i don’t know if it’s the app not compatible with that generation apple TV or a setting in the software. but because i don’t know their support hours is why i haven’t tried to contact them yet about this :(

Apple Buyer Since 1980

The tech support team gives a new experience to the term service! Now I no longer have my desktop used up by by notes and computers Apple’s design since Waz and Steve’s garage day’s has renewed our world tech community with products and service all others are in dreamland wondering “what’s next” The new campus may allow a vision of tomorrow’s journey. Well done team users are bound with product also. Pearl

Extremely helpful

I used the chat feature to get a refund on an erroneous charge. I only had to wait about 3 minutes to get a person. Claire was very polite and helpful. What would have taken days of searching online and back and forth emails took about 5 minutes total. Great job, Apple Team. And tell Claire that she's great at her job. Two thumbs up!

Apple Support
View in iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Utilities
  • Updated:
  • Version: 1.2
  • Size: 110 MB
  • Languages: English, Chinese, Dutch, French, German, Italian, Japanese, Portuguese, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

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