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Ratings and Reviews

4.8 out of 5
763.1K Ratings
763.1K Ratings
Nvarela671 ,

The Hotel Fresno

This hotel came highly recommended from a friend who lives in the area and who stayed with me at the hotel while I was in town. He said they had just renovated it and it was really nice. When We got to the room We noticed a very big mold stain from floor to ceiling next to one of the beds. They did a poor paint job trying to cover it up. Their was also mold in the mini fridge freezer compartment. Both lamps were out by the beds and it was completely dark. The AC didn’t work in this room either. I called the lobby and ask the front desk to come up to my room so that I could show them. I asked to be moved to another room. I was told to go back down to the front desk. The young guy at the front desk told me he couldn’t leave the desk to see the room because he was the only one on duty? Then he told me their was a water leak recently and the mold was properly cleaned up and repainted. Or so he was told by his supervisor. My friend kept correcting the front desk guy and telling him it is mold and he knew it because that’s his job. He works with the painters union. After that the front desk guy seem really agitated. We grab our stuff and went to the new room. There was mold on the same spot on the wall by the bed too. There was mold in the shower and the AC didn’t work in this room either.
I didn’t go to the pool, but it looked really nice.

pebsk13 ,

Mutiny hotel Coconut Grove Miami

At first glance hotel seems charming and well kept but as you go in and open the door to the room you realize that you are not sure if you are staying in an apartment building or hotel. The room seems to be updated but phone barely worked and there was no room book with information about the hotel and amenities. Sound carriers tremendously to the point that a security guard showed up at my door because I was walking with my boots too loudly. 🤦‍♀️😂
I had to go to the lobby and asked about how to order food. I complained about the guard coming to my room and wanting to check for too many people but the two gentlemen at the front desk dismissed me with that is hotel policy. Very disappointed and later that night tried to use the phone 3 to order food but they had a busy tone every time. The bathtub was very difficult to get in and out so nice they put glass doors on top of a hot tub, unbelievable. When I asked for another room they told me because part of the hotel is permanent resident Apartment many rooms has been changed. Ere some other flaws I found that made me left earlier than I wanted to.
The bed sheets had stains, the bathroom showed signs of water damage and dust in room. The view was great but overall was an unpleasant stay.

aiden2904 ,

Beware . They NOT allow Peruvians stay here

I’m book this hotel while I was in Miraflores with my husband . We like Miraflores and we wanted to stay close to Larcomar. We didn’t have our luggage with us because we were staying with family the first days and We were carrying just our Texas Driving license with us . We though is enough for an identification . Here start the trouble . They needed a passport for not charge the Peruvian Taxes to the booking . Ok. We said we will send the picture of our American passport over email . We sent the pictures of our passport over email to the hotel . Then they said . I’m sorry but we need the both pages open book passport pictures . Ok . We sent those over . THEN .next day Also They need the stamp of the day you enter to Peru . The person we’re doing us the favor to send the pictures not were available to send me the last stamp . They just sent us one stamp and I told the front desk that I enter immigrations with my Peruvian Passport .HERE IS when The front desk start to be more pushy about to get the second stamp entrance . I can’t believe all this requirements needs to be provided. They want all the information of everyone staying here. And if it is a Peruvian staying here they will charge you 18% more. The hotel is nice and clean but the process to book was very stressful .


Seller B.V.
138.5 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.


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Age Rating
Rated 4+
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