By Chipotle Mexican Grill
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Your essential Chipotle Mobile Ordering app updated with some new features and enhanced to support iPhone 5 and iOS6.
Ever have an uncontrollable craving for your favorite Chipotle burrito but don't have time to stand in line? Or maybe you're traveling and need a quick taco fix but don't know where to find the nearest Chipotle. Don't despair, with the Chipotle Mobile Ordering app on your iPhone or iPod touch, ordering a carnitas burrito with extra guac and no lettuce is as simple as touch, pick and pay. No wandering the streets. No sitting in front of a computer required. Just grab your iPhone, place your custom order, pay with credit and pick it up at the Chipotle nearest you.
- Easily order your food right from your iPhone or iPod Touch. No computer needed…and no waiting in line.
- Pay with a credit card or a gift card. It's password protected, secure and easy to save.
- Locate the nearest Chipotle when you're away from home. There are even directions to get you there.
- See the full menu of options and customize to your heart's content – just like you would in the store or on the web.
- Use your Chipotle.com account login to access all your Favorite and Recent Orders as well as payment info
What's New in Version 3.0.6
- Improvements to the Select Location user flow
- Minor bug fixes
- New iOS App icon
Overall an excellent service experience
The 1-star 'top review' for this app is a joke. Order history has been an option since this app launched in 2008! His biggest complaint are the pick up time options? Give me a break, you can't plan an hour ahead!?
This app might be a bit rough around the edges (absolutely ancient iOS 2 era design!), but the bottom line is this:
With an hour of foresight and a few flicks of my thumb, I'm able to drive to chipotle, walk in past a line of 30-50 people(!!!) up to the counter, whip out my ID, and walk out under a minute later with my freshly prepared food!
You know you're doing something right by the looks on all the unfortunate folks in line watching this happen knowing they'll be standing there for 10-20 minutes after I've finished eating!
Chipotle deserves a tremendous amount of credit for this level of service and this experience, if it wasn't for this app I would literally never eat there as I refuse to stand in line that long and there is *always* a line!! Probably why they're not sweating the 2 star rating average ;)
OK, but missing essentials
Ordering does work. But in the mobile world it's all about saving the customer time.. That's where this app falls short. It never recalls my previously saved meal so I have to enter again each time. It needs a option to stay logged in. It needs an option for me to manage and change my password. Finally a real biggie: allow me to order for pickup at an earlier time than 30 minutes from now!! For example, Dominos lets you pick 'now' as an option and then tells you what time to pick it up. How about something like that? Get your software development requirements folks to observe 20 random people order and reorder using this app and they'll immediately see what they need to do to make this right.
A couple things to make this app even better!
It is super nice to be able to skip the super long line and order on here. There are a couple things this app could be improved on. First to be able to pick more than one option (I.e. Pick both types of beans or rice) and second, the additional instructions/comments has a limit on how much you can type in. Improving on these options would make this app even better! :)
- Category: Food & Drink
- Updated: Dec 02, 2013
- Version: 3.0.6
- Size: 8.8 MB
- Languages: English, French, Spanish
- Seller: Chipotle Mexican Grill
- © (c) 2013 Chipotle, Inc.
Compatibility: Requires iOS 4.3 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.