Description

Explore the world your way with the personalised Emirates App for iPhone and Apple Watch.

1. SEARCH AND BOOK YOUR NEXT GETAWAY
Search for flights to over 150 destinations around the world, and complete your entire booking through the app.

2. MANAGE YOUR TRIP ON THE GO
Choose your meal and seat preference, and add services such as Chauffeur-drive. It’s easy to update your details, and you can view your full itinerary at any time - even when you’re offline.

3. DOWNLOAD YOUR BOARDING PASS
Check in online and download your boarding pass. You can print it, or send it to your phone via SMS or email to use it as a digital boarding pass.
On The Emirates App for iPhone and iPad you can download your boarding pass directly to Wallet.

4. GET REAL-TIME FLIGHT UPDATES
We’ll send you real-time information about your check-in, departure gate, boarding time, baggage belt and more, straight to your personal device. Tailor the app to your needs by choosing which notifications you want to receive.

5. GET THE MOST OUT OF EMIRATES SKYWARDS
Explore ways to earn and spend your Skywards Miles directly within the app. Enjoy easy access to information about your tier status, benefits and Skywards Miles balance, and manage your account wherever you are.

6. THE EMIRATES APP FOR APPLE WATCH
Get live travel updates at a glance. The app reminds you when it’s time to board, lets you know if there’s a change to your flight and tells you where to pick up your bags when you land – all without you reaching for your phone.

What's New

Version 6.6.0

Feeling generous? Donate, gift, or transfer your Skywards Miles. Or buy back your expired Miles and top up with some new ones.
With My Family you can earn rewards together, faster. Simply create a family account and invite members to start sharing Miles. And now you can browse our Emirates Skywards special offers for ways to earn and spend on hotel stays, car rentals, flights and more.

Help us improve The Emirates App by telling us what you think. Open the app and go to More to fill out the feedback form, or email us at theemiratesapp@emirates.com.

Ratings and Reviews

4.5 out of 5
1.9K Ratings
1.9K Ratings

Failed to complete booking but charged card

Alex Ackerman

So I tried to use the app to book a flight over the holidays. The process went smooth until the credit card was charged. The app said the charge failed. I know my bank can be a little defensive so I just used the web and a different bank card. But when I looked at the statement for my original card, the charge for the flights went through.
Called the help line and they had me fill in a request for a ticket refund. They had to give me the reference number and ticket numbers to submit—I never had those. Now I wait 14-21 days for a refund to my credit card that should never have happened.
Bottom line, use at your peril and watch your bank statements.

Developer Response

Hi Alex,

Thanks for taking the time to write a review about your experience. However, we are very sorry to see the one star rating and we would like to improve your experience. This is not how it should be.

Has the situation been solved in the meantime? Please let me know if I can do anything to help you further. Thanks

Boarding Pass & Baggage Tracking

VishPT

1. Digital Boarding Pass in the app/wallet is a great feature. Today was the first time I used it for my international trip and I loved it. However, I was surprised that it did not display the Gate information, neither at the originating airport nor in Dubai. Gate number is logical info on a boarding pass.

2. Baggage Tracking feature: Enhance this feature to track our bags not only when a PIR is logged but also on a as-and-when basis. I should just be able to scan my baggage tags given to me and it should tell me where my bags are.

Developer Response

Hi VishPT,

Thanks for taking the time to write a review about your experience and how to improve the app. We appreciate that!

I have send your feedback to the product team, so that we can make your experience better! Thanks

Terrible app

BrickTamlandHere

What a terrible app. Slow And unresponsive at the best of times but the icing on the cake is the session handling. Quit completely and relaunch (more than once), try and search to book a flight... “session expired” error. No, I just quit and restarted the app, I have no session, I think to myself, but whatever I do I can’t even start the search for a flight. Seems like Emirates doesn’t want my business!

Useless, terrible app with a lazy web frame in the app instead of doing it properly - whoever wrote this should be ashamed, and then fired.

1* only because zero stars isn’t an option.

Information

Seller
Emirates
Size
168.9 MB
Category
Travel
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2018 The Emirates Group. All rights reserved.
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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