iPhone Screenshots

Description

Handy is the easiest way to book top-rated home cleaners and handymen, covering over 20 cities in North America, Canada, and the UK. Just tell us what you need and when you need it, then pay securely right from your phone. Manage your bookings on the go, check the progress of your bookings, and rate to help us maintain quality service.

Why Handy?
• Top-rated professionals. Handy professionals are experienced, friendly, background-checked, and insured.
• Next-day availability. Appointments are available 7 days per week.
• The Handy Happiness Guarantee. Your happiness is our goal. If you’re not happy, we’ll work to make it right.
• 24/7 customer service.

Let Handy take care of your home service needs so you can get back to the things you love most!


Handy professionals provide the following services:
• Home cleaning and office cleaning
• Handyman services including hanging pictures and shelves, installing air conditioners, moving help, mounting TVs, interior painting, installing window treatments, and installing knobs and locks
• Plumbing services including drains, faucets, toilets, and garbage disposals
• Electrical services including light fixtures, fans, and outlets

What's New

Version 7.66.0

Minor patches and bug fixes to keep your app stable, speedy, and secure. We always recommend keeping your app updated!

Ratings and Reviews

4 out of 5

2.4K Ratings

2.4K Ratings

Charged for cleaning my own house

Mellyangel

Initially the first 2 people who cleaned my home were pretty good. However, during the last month, I have had three incidents where I was charged but my house was not cleaned appropriately. One time the person became suddenly ill, but I was charged anyway. I had to contact handy to get a refund. They did respond immediately and I was issued a refund within 3 days. Another time, the person arrived and left a full hour early and I still had to dust and do other cleanings because it was incomplete. Today, the person allegedly showed up about 45 minutes early. They claimed there was no one home- in reality there was someone home to open the door. I am now being told that “as per policy” they can only refund half of my fee because the person set aside time to clean my home. So I should pay you for not cleaning my house, for stating that you arrived when it is absolutely impossible that occurred because there was someone home?! I am thoroughly disappointed and disgusted- basically I just paid someone so that I can come home after a long week at work and clean my own home. And I signed a 3 month contract so now I can’t cancel u til the 3 months are up. I cannot wait until
They are done because I am
Absolutely done with this! This is the second time that I have tried handy and had challenges. Absolutely do not use them!

Developer Response

We will do our best to turn this around for you and create more experiences like your first 2 cleanings.

First review - I felt obligated

Pietroreviews

I purchased a bi-weekly cleaning service through Handy, and the first impression was not unsatisfactory, or insufficient at the least it was simply non-existent. First impressions are everything in the app services industry, and quite frankly I think I have to label Handy a Scam. I was charged for a service that was simply not delivered. The cleaning “professional” was scheduled to arrive and on tracking their arrival they just seemed to never move on the map. So I waited, and waited and then discovered (without any notification) that the pro just did not arrive, just simply matter of fact. There was no, we will refund or rectify this misunderstanding just, hey we charged you and didn’t deliver, so hey that’s totally ok right. I tried to reach the professional directly and the number was inactive, super helpful. I tried to find a number to call directly, this does not exist. I reached out multiple times on their forms, which state upon receiving the request they will reach out within “minutes.” If by minutes they mean never than that’s accurate. Either way, I do give businesses the benefit of the doubt and I never write negative reviews because I believe mistakes happen, and they should have an opportunity to rectify the situation, but that ship has sailed. I will be cancelling my services immediately, if I can get anyone to respond back.

Developer Response

Our response team should have responded to your emails by now, if not, please follow up with us at team@handy.com. If a pro doesn't show this means we can provide a refund or if there is a last minute call off, we will reschedule your service to the next available time (if we can't find another cleaner in time). If you follow up with our team over an email we're very understanding and can help.

Good Concept - TERRIBLE Customer Service

SuperMom3X

I randomly had a house cleaner show up at my home at 7:00am. I didn’t schedule it, but looked on the app and it was charging me for her. I didn’t know what to do, and Handy DOESN’T EVEN HAVE A PHONE NUMBER you can call for support. So, I stood with this lady in my kitchen while we both sent emails to them (it said for urgent matters they would respond ASAP). They didn’t respond for 9 hours!!!! Plus, they won’t refund my money, will only give me a credit.

Other issue is that I had a very skeptical girl come clean my house. She showed up 1.5 hours late telling me it’s because she “had a bad dream”. She acted like she was on drugs and made me feel very uncomfortable. She sat in my kitchen eating her lunch for a while, and kept giving me her business cards and telling me Handy rips her off, etc. I was too nervous to leave a bad rating and review since this girl knows where I live. I emailed Handy and told them I would rather give them my experience over the phone instead. They never called me! Then, to make matters worse, I requested a different person the next time, and guess who they switched it to? Yep, she came back. Same sorry...late, odd behavior, etc.

If you find a good one, they aren’t around for long because Handy takes too big of a cut.

Information

Seller
Handybook, Inc.
*WEA.AppPages.Size*
107.1 MB
Category
Lifestyle
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2018 Handy Technologies, Inc
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

You May Also Like