Take your sales further with Hero
Hero has been designed to give you the tools to connect with online customers for the very first time.

The app effortlessly connects you to shoppers who need your advice and expertise when they’re shopping online. Assist and sell to customers the same way you would in-store, but now through chat and video straight from the app.

See your sales in real-time
From the home screen, follow your monthly stats to see how you’re performing. The better the experience you provide, the more online sales you’ll drive.

Stay connected to head office
News stories on your Home screen allow you to follow important stories straight from head office in the easiest way possible, straight from your device.

Stay in touch with customers
For retailers who have opted to add Hero’s BlackBook, you can use this feature to invite online and in-store shoppers to stay in touch with you via text. BlackBook is is powerful way to build your contact book of customers and stay in touch with them wherever, whenever.

Hero is available for use exclusively by our retail partners.

What's New

Version 4.17.7

* You can now access the Hero Academy to watch videos on best practice or use the Demo Chat to test out your skills any time from the side navigation on your home screen
* Fixed an issue where the view didn't scroll when sending multiple product cards to your customer
* Resolved an issue some users had when trying to send an image to their customer
* Other polishes and bug fixes

Ratings and Reviews

2.2 out of 5
30 Ratings
30 Ratings

Terrible app

Half baked app used by companies desperate to make an extra buck at the expense of it employees. Freezes all the time and crashes frequently. Connecting to customers is extremely difficult and notifications are sloppy in there presentation and alter speed. Often times I’ll get an alert only to open the app and it already be taken. Many issues with logging into the app as well. Overall a terrible app ideas only to exploit the workers forced to use it.


Frustrating and useless

Chat alerts are easy to miss as the only chime once. Be prepared to get stuck on connecting to costumers for hours. App literally crashes if customers send you a message when you are taking a photo or linking product. Sometime it just crashes for no reason.


Horrible app

Worked great until the update. Constantly crashes. At times will not connect to the server. Poorly coded


Hero Towers Ltd
130.9 MB
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
English, Chinese, French, German, Japanese, Korean
Age Rating
Rated 4+
© 2016 Hero Towers Ltd


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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