Get the most out of your Electrified or SmartBike with the VanMoof app. Lock or unlock your bike, check its battery levels, and remember where you parked it – all from your phone. Keep an eye out for regular updates, with incoming features geared to make your VanMoof riding experience better than ever.

What’s New

Version 2.4.1

We’re always making changes and improvements to VanMoof app. To make sure you don’t miss a thing, just keep your Updates turned on.

Bug fixes and improvements in this version include:

- Fixed the graphic circular complication icon for Apple Watch Series 4
- Fixed arm/disarm home screen button for Smart S&X bikes

Happy riding!

Ratings and Reviews

3.9 out of 5
108 Ratings
108 Ratings
AOdgaard ,

Horrible Connectivity

I purchased a Smart Bike in hopes that the technology would be as advertised. This is my second VanMoof as my other was stolen: same quality bike but not smart.

You cannot conveniently walk up to the bike with the phone in your pocket and tap to unlock. I have all settings for the app turned on (background refresh, location tracking, etc) and I still have to take my phone out of my pocket and unlock it for my bike to recognize me and allow me to tap to unlock.

My second and biggest complaint is the headlight not working unless I “start my bike up” by opening the VanMoof app so the “auto on” feature (not so auto on if I have to perform this much manual work) turns on and the taillight blinks. Only then will my headlight work. If you simply hop on the bike and begin peddling the headlight will not work!!! This is my biggest disappointment as my generation 1 VanMoof’s Light would power up upon cycling. It would even slowly die out after riding as the power from the hub drained out. On this bike, you stop riding, the light turns off immediately. Lame.

I really hope they get this fixed via the app because I want to like the convenience of this bike; however it does not perform as advertised.

Daniel To ,

Horrible connectivity

Just received my S2 and the experience of using the app has been horrible. The app has been extremely buggy and nearly unusable. Almost 90% of the time after opening the app, the screen just keeps flashing and rending me unable to unlock my bike or update any of the settings from the app. The app consistently flashes a notification stating I'm disconnected to connected. It seems like this draining the bikes battery as well since it continually trying to connect. The bike is losing nearly 30-40% of battery during the week despite not being ridden at all! Please update the bike/app experience because based off the experience now I cannot recommend this bike to anyone.

Pickle-Lickle ,

Excellent update

Version 2.0 is very well done. I like the map feature. Interface has high attention to detail, much like the bike itself.

It would be cool if there was a geofencing feature that would disable auto-wakeup. At work I like auto-wakeup and want it ON. At home I’d like if OFF because I do not want my bike turning on as I walk around the house. Probably not worth the development effort... but would be cool.


VanMoof BV
73.9 MB

Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.


English, Japanese

Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
© 2016 VanMoof BV


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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