iPhone Screenshots

Description

We’re putting your Premera healthcare info into your own hands.

Show your Premera ID card
You’ll never forget your card again. We’ve got you covered with your Premera ID card—right here on your phone. You can even save it to your photo gallery or send it directly to your doctor.

Find care
Know where to go for care—wherever and whenever you need it. You can find nearby in-network doctors, hospitals, urgent care facilities, and more.

View your claims
Use the app to check the status of your claims. Now you can view detailed claims information for you and your dependents from anywhere.

Deductible met, or not yet?
Don’t guess. Know how much you have left to pay each plan year before Premera starts paying for certain expenses. You can view your individual and family deductibles for medical and dental at any time.

Note: The Premera app doesn’t currently support information for our Medicare Advantage or Medicare Supplement customers.

© 2018. Premera Blue Cross is an Independent Licensee of the Blue Cross Blue Shield Association serving businesses and residents of Alaska and Washington state, excluding Clark County.

What’s New

Version 2.19

• Made Specialty the default search option in Find Care for easier access
• Initial release of a new section focused on you & your health plan
• Minor bug fixes and design improvements

Please reach out to us at mobilefeedback@premera.com with any feedback. We'd love to hear from you!

Ratings and Reviews

2.8 out of 5
50 Ratings
50 Ratings
thofmeister ,

New updated policy killed the APP

If your policy changed in the new year, your app won't work. I have been trying to update the app to show my new policy, (which frankly) should have updated on it's own behind the scenes. It all coming from Premera anyway. I still work for the same company, they just changed policies in the new year. Banks seem to do this with no problems, you can even manage multiple accounts within other banking institutions. This should be no different. When I open the Premera app it should have my current Premera policy and all that is attached to it at my fingertips based on my email, password and all other information I provided when I downloaded the app. So frustrating, just like healthcare. This is not a hard problem. Especially frustrating for someone like me who all I wanted to do was look up a doctor on the app. But since I am under a new policy, cannot access it. Oh, and I tried to set up a new account for the new poilcy number, but it wouldn't work online and since my email is already attched to the outdated poilcy. It couldn't set up another account, unless I provide a different email address. Pure genius. Quit pushing your app so hard if it is a nusiance. Oh, I tried a calling but was on hold far too long. Who has time for this?

Developer Response ,

We're really sorry for your experience. When you get a new policy through us, you do not need to create a new account, nor add a new email address in order to access your new policy information. To access your new policy information, log into your existing account with us on Premera.com, and then hit "Add a plan" to add your new policy information. Once you've done this, you'll be able to view your new policy information. We are working on building out this experience for our mobile app as well, so that you don't need to log into the website to add your new policy details. If you experience any additional troubles, or have any questions or concerns, please reach out to us at MobileFeedback@Premera.com. Thank you - The Premera Mobile Team

PierceForest ,

A useful and well made app

Very impressed with this app! It has all the information I want with a great design, and it's a solid app. I use it pretty regularly and have never had a problem. I'm glad to see that it's getting better too with lots of updates. Good job job Premera!

Proud Hindu ,

Now I am able to log in Thanks

Now that I am able to log in I ll give you guys higher rating for this great app. Giving you 4 and not 5....just in case 😊
And I must say that the app is way better than the site when it comes to its main purpose.

Developer Response ,

We're really sorry for your experience. We'd like to look into this further and would appreciate if you'd email us at MobileFeedback@Premera.com with your member ID as well as the error message you're receiving when attempting to log in. Thank you! - Premera Mobile Team

Information

Seller
Premera Blue Cross
Size
37.1 MB
Category
Health & Fitness
Compatibility
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English
Age Rating
Rated 12+ for the following:
Infrequent/Mild Medical/Treatment Information
Copyright
© 2018 Premera
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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