All guests can use our app for free onboard. No internet package is required. Here is a list of features, which vary from ship to ship, as we move toward coverage across the entire fleet.
- Sign into your account to view your booked cruises
- Check into your cruise
- Save daily activities to your calendar
- Explore complete deck plans
- Make specialty and My Time dining reservations
- Reserve shore excursions and shows while onboard
- Link reservations for cruise planning, including dining, shore excursions and shows, with other guests
- Access your real-time onboard expense account
Here’s a list of ships where the app is available:
- Adventure of the Seas®
- Allure of the Seas®
- Brilliance of the Seas®
- Enchantment of the Seas®
- Harmony of the Seas®
- Independence of the Seas®
- Liberty of the Seas®
- Majesty of the Seas®
- Mariner of the Seas®
- Navigator of the Seas®
- Oasis of the Seas®
- Serenade of the Seas®
- Spectrum of the Seas®
- Symphony of the Seas®
- Vision of the Seas®
We continue to develop and enhance the app and are looking for your ideas and feedback. Email AppFeedback@rccl.com and tell us what you’d like to see in the future.
With each release, we add new functionality and improve existing features to give our guests all the information they need to make the most of their cruise vacation. With this release, we've added detailed information about Perfect Day at CocoCay for guests on ships that visit the island. Guests who are enrolled in our Key Program are now identified as members at check-in.
Ratings and Reviews
I’m 55 days out and received a email from Royal Caribbean letting me know I could do my check-in using the App. When I log into the App it shows my Cruise but when I click on it it tells me to come back later and I cannot view any details about the cruise nor do I have any other options except to view the cruise listing. I deleted the App and downloaded it again in case it did not update correctly since I last used it in March but that did nothing. Still can begin any check-in process so I am forced to go to my desktop and log into my online account. Hopefully this is just temporary because I used the App back in March without any problems and having my phone with me all the time allowed me to show my Set-Sail pass at the port to bypass the desk and also to view events and bookings I had arranged. I also kept track of my spending with this App. So let’s hope this is just a technical error that they can fix or unless they notified me too early for the App usage. I was able to do everything on my desktop instead for the next 2 cruises I’m going on 7/5 & 7/12.
Good App - Missing some features
For the most part, this app has a lot of nice features, but there are a few places that could use some improvement.
Daily Planner does not include a lot of Adventure Ocean details.
There were a few events which were in the paper copy, which were not listed in the app. Consider giving Adventure Ocean it’s own daily planner so people without children in the program can have a less cluttered view.
On-board chat missing from app (at least on Allure of the Seas).
We purchased the Wi-Fi package and use our iPhones for this, but it would be a big improvement to offer this feature in the app.
Airlines offer free chat without a wi-fi purchase and the previous RoyalIQ app offered this as well.
Ability to make reservations in the app ahead of your cruise.
You can book reservations through the app once you’re on-board and you can book through a computer in advance, but there’s no continuity or consistency.
Use your phone as your sea-pass and your room key.
For those who’s phones offer this technology, it would be great to unlock your cabin through the app as well as to have the ability to make purchases.
Create an ApplePay/Google Wallet equivalent to purchase chips/tokens at the casino.
The casino is one of the few places where cash is used.
It would be nice if you could use Apple Pay or Google Wallet (or create RoyalPay) to make these purchases.
Harmony of the Seas issues
I just got on a sailing on Harmony of the Seas and unfortunately I’ve had the app giving me bad information. It is telling me my dining room is on the wrong floor. It’s also missing some reservations even though the front desk and the cruise planner show them.
My wife’s phone (while she’s logged into the same account as my phone) doesn’t show any of our reservations on day 2. And day 4,5 and 7 don’t even show on the calendar even though they do on my phone. I’ve force quit and restarted the app multiple times and the problem persists. The app may have a race condition or is locally caching bad data. I understand the app just added support for Harmony of the Seas but the data inconsistency between phones is weird.
Small UI feedback:
Opening the calendar is hard to do, it would be nicer to have a button to just open the full calendar instead of having to do a swipe up most of the screen. Additionally closing the calendar is a pain. Clicking the down chevron doesn’t close it, and half the time when swiping it down with my finger on the chevron I open the Notification Center on my phone so I have to mentally remember to put my finger lower.
I appreciate all the Royal Caribbean development teams are doing, the app makes it nice to find upcoming events and makes making reservations easier. I just want to be able to trust the data I see and have all the correct information.
- Royal Caribbean Cruises Ltd.
- 326.3 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Chinese, Spanish
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2019 – Royal Caribbean Cruises Ltd.
With Family Sharing set up, up to six family members can use this app.