The official Royal Caribbean International app gives our guests all the information they need to make the most of their cruises. Here’s a list of ships where the app is available:
● Adventure of the Seas®
● Allure of the Seas®
● Brilliance of the Seas®
● Enchantment of the Seas®
● Independence of the Seas®
● Majesty of the Seas®
● Mariner of the Seas®
● Oasis of the Seas®
● Serenade of the Seas®
● Symphony of the Seas®
All guests can use the app for free onboard. No internet package is required. Features include:
● Account sign-in to view cruises
● Check-in via the app
● Daily activities schedules
● Complete deck plans
● Dining, shore excursion, and show reservations on the ship
● Activity planning and reservations with guests on linked reservations
● Onboard expense accounts on the ship
Please note, app functionality may vary from ship to ship.
As we roll the app out to more ships, we will be adding new features and using feedback from our guests to improve the app experience. Email AppFeedback@rccl.com and tell us what you’d like to see in the future.
Guests can link and include other guests while making reservations. Our new “Hungry Now?” feature displays real-time menus and which restaurants are open and serving.
Ratings and Reviews
Good App - Missing some features
For the most part, this app has a lot of nice features, but there are a few places that could use some improvement.
Daily Planner does not include a lot of Adventure Ocean details.
There were a few events which were in the paper copy, which were not listed in the app. Consider giving Adventure Ocean it’s own daily planner so people without children in the program can have a less cluttered view.
On-board chat missing from app (at least on Allure of the Seas).
We purchased the Wi-Fi package and use our iPhones for this, but it would be a big improvement to offer this feature in the app.
Airlines offer free chat without a wi-fi purchase and the previous RoyalIQ app offered this as well.
Ability to make reservations in the app ahead of your cruise.
You can book reservations through the app once you’re on-board and you can book through a computer in advance, but there’s no continuity or consistency.
Use your phone as your sea-pass and your room key.
For those who’s phones offer this technology, it would be great to unlock your cabin through the app as well as to have the ability to make purchases.
Create an ApplePay/Google Wallet equivalent to purchase chips/tokens at the casino.
The casino is one of the few places where cash is used.
It would be nice if you could use Apple Pay or Google Wallet (or create RoyalPay) to make these purchases.
Family vacations is always fun but this ship was amazing. The dinner staff I have to mention because from the over 20 cruises that I’ve been on , hands down, I’ve never treated above and beyond from day one. Marlon was our waiter and Francisco was our waiter manager. We had so much fun with them, great attitude and unbelievable service. Throughout the ship it’s not hit or miss on the service, everyone working is engaged and ready to help with anything . The only issue was at nextcruise trying to book our next cruise! The lady manager kept rushing the nice gentleman who was trying to help. She was horrible. We wanted to save on some of the promotions but didn’t get to because she told him we had passed the allowed time and he had other appointments to take care of. Mind you, we were trying to book 8 cabins .. but overall this ship is hands down amazing.
Functional, But Missing Some Things
The app itself works fine, aside from the chat going down on occasion. I’m giving three stars because I felt it was missing some obvious features. It would have been nice if you could receive notifications when someone sends you a message over chat. I missed several messages because I didn’t keep this app up at all times, which seems to be the only way to know if you have a new message. Makes it hard to communicate with friends and family on board. The other things I would have expected this app to have would have been a way to add activities to your own schedule (like the guidebook app). It would be nice to be able to scroll through the things I specifically was interested in for the day and get notifications about 15 minutes before to remind me. The information provided for the debarkation process also seemed a little sparse.
- Royal Caribbean Cruises Ltd.
- 228.2 MB
- Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- English, German, Spanish
- Age Rating
- Rated 4+
- © 2018 – Royal Caribbean Cruises Ltd.
With Family Sharing set up, up to six family members can use this app.