iPhone Screenshots

Description

Make managing and paying for eligible health care expenses easier with the Optum Bank® app. Designed to provide users with access to their Optum Bank accounts, the app gives account holders the tools they need, from quick account snapshots to detailed account history.

What's New

Version 1.2.1

We're hard at work improving our mobile app and listening to your feedback. This release incorporates various bug fixes to improve the experience.

Ratings and Reviews

4.6 out of 5
3.4K Ratings
3.4K Ratings
CalifDude ,

Useful, when it works

The design of the app is really nice. I like seeing my account balance. And I love being able to request payment right from my iPhone. Although I’ve had trouble selecting the repayment option.

My default repayment is via direct deposit, but the app switches to paper check. When I try to change it, the app screen goes white and freezes. When I reopen the app it asks for my password and I’m starting over. So I can’t accomplish my task and end up having to go on a computer instead.

Also, the option to add receipts is handy but the functionality is limited, with no way to upload PDFs. When I’m viewing a PDF there could be a share extension/option to send to this app.

Developer Response ,

We value your feedback and we are sorry to hear about your experience. We have shared this with our technical support team. If you wish to provide greater detail of the problems you encountered, please email us at healthaccountservicing@optum.com for assistance.

Tchgeek ,

Great App, some login and Touch/Face ID options would be nice.

Very useful, easy to use app that is essentially a pointer to mobile website content. The quick access to balances and receipt logging is very handy to have right on the phone. My only criticism is while the app does have Touch (and I assume Face) ID enabled by default there is no prompt like other banking apps have to enable such feature. This means the user has to always remember to log out if they want to renter a password each time they open the app.

Kympulsive ,

Have yet to find the value in this app

I can download receipts to the app which is awesome...but it’s not attached to my account so it’s pretty much a worthless feature. I have a camera on my phone and can download pictures to an email just as easily from there. I can’t send receipts in the app or attach them to my unverified purchases...which is, by the way, all of them because even though my doctors are all in a multi-disciplinary clinic with over 100 locations in my community, you don’t recognize them as a health care provider. Come On! I know that you can provide better customer service than this.

Developer Response ,

We value your feedback and we are sorry to hear about your experience. We have shared this with our technical support team. If you wish to provide greater detail of the problems you encountered, please email us at healthaccountservicing@optum.com for assistance.

Information

Seller
Optum Inc
Size
55.2 MB
Category
Finance
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, French, Spanish
Age Rating
You must be at least 17 years old to download this app.
Frequent/Intense Medical/Treatment Information
Copyright
© 2017 OptumHealth Financial Services, Optum Bank, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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