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Reply Butler - Text Snippets for Customer Support

By digitalsirup GmbH

This app is only available on the App Store for iOS devices.

Description

Spend less time answering your emails and support your customers, get Reply Butler! The easiest way to answer most frequently asked questions and to improve your customer service.

Create own folders and organize your snippets.

If you have to support different projects or websites you can create signatures and assign them to your folders.

Not sure if this is what you are looking for? Try the lite version: http://itunes.apple.com/app/id932370146?mt=8

What's New in Version 4.0

It took a little longer than expected to finish this update but here it is: version 4.0.

Added folders to organize your text snippets. You can rename and reorder them the way you like. You can also change the symbols for a nice overview.

There are 3 system folders:

1. history: it contains recently used text snippets.
2. recycle bin: delete snippets are moved here.
3. signature folder: it contains your signatures. You can now assign signatures to your folders.

If you are updating from an older version of Reply Butler you will find your old signatures in the "imported"-folder.

Reply Butler is now an universal App for iPhone and iPad.

The look of the app changed and it is now optimized for iPhone 4, iPhone 5, iPhone 6, iPhone 6 plus and the iPad. It also got a new app icon.

You can use the app in landscape mode if you like.

The snippet preview is not better and sharing the snippets with other apps is easier than ever.

You can export the database for backup or share your snippets with other devices via email or airdrop.

iOS 7 and iOS 8 compatibility.

If you like the update please consider rating the new app in iTunes.

Screenshots

iPhone Screenshot 1
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iPad Screenshot 1
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Customer Reviews

Great beginnings to a great App

Overall very nice and efficient.
Would like to see the ability to optionally store number for certain folders so when sending message you do not have so many steps to Select and search for recipient in contact list.

An even nicer feature would be to have a one touch option setting that when selecting message that already has recipient number associated and pressing send, the message is sent without all the added steps of changing screens, selecting contact, pressing send and then return to app.

Export to iCloud Drive is present but NO import from iCloud Drive on other device to keep your iPad or Mini and iPhone in sync. A sync but on would be nice. Upgrading from trial to full version had a Append or Merge which was really nice but nothing after you have full version.

I really like it and may be interested in a similar custom app for another project for non-social communications command strings.

Keep up the great work !

Love it!

I use it while biking in gym to reply to customer emails. It saved me sooooo much time.

Reply Butler - Text Snippets for Customer Support
View in iTunes
This app is designed for both iPhone and iPad
  • $1.99
  • Category: Productivity
  • Updated:
  • Version: 4.0
  • Size: 1.9 MB
  • Languages: English, German
  • Seller:

Compatibility: Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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