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My Verizon

By Verizon Wireless

This app is only available on the App Store for iOS devices.

Description

***The My Verizon App works best if you are on one of our newer plans. Don’t have a S, M, L or Unlimited? Switch now.***

The My Verizon app lets you manage your entire Verizon account from anywhere.

Features include:

The Feed
All you need to know about your data, plan, and bill in one seamless Feed, personalized with products and content just for you.

The Data Hub
Your data control center. Clearly see how much data is being used, who is using it and how to get more the second you need it.

Plan Management
Review and manage your plan from anywhere. Easily switch to a different plan or go Unlimited at any time right from the palm of your hand.

Simplified Bill
A clear and simple bill that explains what's changed from month to month. Understand and pay your bill with just a few taps

Verizon Up Rewards
Rewards you really, really want. Just for being a Verizon customer. From amazing once-in-a-lifetime experiences to tons of good stuff from the brands you love. Because, thanks. Simply enroll today, exclusively in the My Verizon app.

On-Demand Support
In-app support that’s there before you need it. Instant access to the answers you want without having to call for help.

Shop Tech
The fastest and easiest way to browse, buy and customize the latest devices and accessories, all without leaving the app.

Enhanced In-Store App Experiences
Optimize your visit by checking-in for appointments upon arrival, scanning accessories for self-checkout, and much more. Please note, App Notifications, WIFI, Bluetooth, and Location Services (set to “Always”) must be turned “ON” to access.

One app. Total control.

***The My Verizon App is now available to conveniently serve all prepaid self-service needs. Make payments, enroll in Auto Pay, monitor usage, add data or change a plan directly on your prepaid device. Managing your prepaid account on the most reliable network has never been easier.***

What's New in Version 5.14.2

iOS 11 bug fixes.

Screenshots

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Customer Reviews

Erroneous Calculation

We have the shared 4GB data plan for the two of us that allows carryover of unused data. We typically don’t use data (less than 15%) as we are generally in locations that have wifi. So it was a little concerning to open the Datahub tab to see we had 0/0 GB remaining and an offer to get more data. I try to keep track of our use after Apple changed settings in an update that switched you over to data if it felt the wifi signal wasn’t strong enough. Having that happen behind the scenes while streaming a movie is a sure fire way to eat up your data.
Anyway, in looking at each individual device we had used less than 10% of our data allotment. Clearly there is an error in the datahub data used calculation where 1.) it isn’t correctly picking up the amount of data in the plan, and 2.) not correctly calculating how much data is actually being used. These figures are correctly being displayed elsewhere, just not on the Datahub overview screen.

Customer service

I cannot tell you how grateful I am for every person I spoke to thru the 611 customer service plan. I do not care for the corporate office in
My town, although the last person I dealt with, a young man, was extremely kind. I would like to put out a special thank you to Derek, Amber and Shondra. And I believe the young man at the corporate office in Great Falls MT is named Kyle. They treated me like a human being. I thank all of them for their compassion.
My only leftover complaint would be what I am supposed to do with the 200,000 rewards that expire Nov 1st. It would be nice if you can transfer to the new Verizon up program. Other than that, your customer service thru 611 is excellent!

Verizon is great but...

Verizon is a great service with great coverage, but it’s by no means is it affordable. Verizon used to be the best network in my humble opinion, but things have changed, other company’s (T-Mobile, AT&T) have caught up and are more affordable than Verizon is now. I never thought of changing to another service but now I’m thinking about it, and will prolly do it in the near future. Sorry Verizon, our 8yr relationship has been good for the most part, but I think it’s time for me to move on soon.

My Verizon
View in iTunes
This app is designed for both iPhone and iPad
Offers Apple Watch App for iPhone
  • Free
  • Category: Utilities
  • Updated:
  • Version: 5.14.2
  • Size: 146 MB
  • Apple Watch: Yes
  • Languages: English, Spanish
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

Current Version:
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