Description

ASIA'S ONLINE FASHION DESTINATION

ZALORA is Asia’s Online Fashion Destination and the leading name when it comes to shopping with style, carrying an ever-expanding line of local and international brands tailored for consumers in Asia just like you. From day dresses to shoes and heels, beauty needs to makeup, gifts and accessories like watches and luggages, there’s something for everyone with an eye for fashion.
We offer a seamless customer experience from start to finish, through our trend-led edits, in-house designs and products, as well as weekly highlights. Browse top brands and featured categories while keeping your eyes peeled for app-exclusive flash deals, festival picks and sales like our iconic Singles’ Day takeover. Don’t forget to add everything that you love to your wishlist for easy reference, especially during the shopping spree frenzy. As always, we offer free and express shipping options, 30 days free returns, a variety of payment methods, including cash on delivery, and unparalleled customer service.

The ZALORA app lets you do the following as well:

Shop by Category
Finding something specific like a pair of vintage indigo jeans, lifestyle sneakers or an accessory for your outfit? Home in on exactly what you need with our sorted catalogue, so you can browse, add to bag and checkout in record time.

Do a Visual Search
Spot an outfit you like? Snap a picture of the apparel and we’ll find you something similar that’s sold by us. Tap the camera icon on the search bar to get started.

Receive Push Notifications
Be the first to know about our latest arrivals, exclusive offers, flash sales and updates to your order. We promise to deliver the good news straight to you.

Seek New Inspiration
We’ve integrated our magazine into the app, bringing to you the best reads in the world of fashion. From the latest Korean trends to tips on dressing up and other lifestyle stories, our magazine has them all.

Get Recommendations
Tap on ‘Just For You’ to discover style picks based on your preferences. The more you browse, the better our recommendations get. It’s that simple!

Browse our Outlet Store
Searching for something affordable? We have past season steals that are cheap in price but high in aesthetics and value. Expect huge discounts and marketplace finds at amazing prices - no coupon or promo code needed.

Don’t wait, download the ZALORA app and change the way you shop today.
Shop the latest trends and most fashionable finds, only on the ZALORA app!

SEA Awards:
2016 Markie Award - Best Mobile Experience
TOP BRAND Online Apparel Gen X Winner 2014-Influential Brands
Best Choice Online Fashion Store-Best Choice Awards 2014
ONLINE SHOPPING SITE OF THE YEAR 2014 Award-Vulcan Post Readers’ Choice Awards

Got a question? Contact us...
Singapore- customer@sg.zalora.com / +65 3157 5555
Philippines- customer@ph.zalora.com / (02) 858 0777
Hong Kong- customer@hk.zalora.com / +852 3999 4200
Indonesia- help@id.zalora.com / 021-2949-0100
Malaysia/Brunei- customer@my.zalora.com / 03 2035 6622
Taiwan- customer@tw.zalora.com / 070-1016-1166

Check out ZALORA in your country:
Singapore- http://www.zalora.sg
Philippines- http://www.zalora.com.ph
Hong Kong- http://www.zalora.com.hk
Indonesia- http://www.zalora.co.id
Malaysia- http://www.zalora.com.my
Taiwan- http://www.zalora.tw

See ZALORA Privacy Policy in your country:
Singapore- https://www.zalora.sg/privacy-policy/
Philippines- https://www.zalora.com.ph/privacy-policy/
Hong Kong- https://www.zalora.com.hk/privacy-policy/
Indonesia- https://www.zalora.co.id/privacy-policy/
Malaysia- https://www.zalora.com.my/privacy-policy/
Taiwan- https://www.zalora.com.tw/pdp/

What's New

Version 6.0.0

In this release:
- Minor performance improvements
- Prepping for some exciting updates, to ensure you always get the best shopping experience!
Love us? Give us 5 stars! Help us make the app even more awesome by sending us your reviews and suggestions at mobilefeedback@zalora.com.

Ratings and Reviews

3.3 out of 5

70 Ratings

70 Ratings

Really bad delivery service.

Playa4444lyfe

From the moment I got the app I thought that it'll be great. It does offer a wide enough spectrum of brands but my problem is that it has a really bad service. From the app not specifying to dates to when the package will arrive or not notifying the buyer of any packages to weather it'll be there or notify me if they are going to deliver it or not. We where out of town by the time the package arrived. They didn't give us a call or anything. (Lazada has morning notifications to when will the package be delivered and the specific dates to when it'll arrive). Above all, great app but bad services. Lazada can deliver packages anywhere if you ask them to deliver it on a undisclosed adress. Please step it up ZALORA. Your products maybe high in quality but your services are above all, greatly beaten by a cheap competition.

Items have no ratings.

11011994

I get you want to be unique and all but we need absolute closure before we buy an item and usually we do that by reading others’ reviews. On this app/site, there’s not an option to and it’s off-putting. 8/10 we get what we see but that little chance that we don’t, that’s when it frustrates us. I tried buying shoes from here multiple times - about 4 now - and none of them fit, whether I went a size up or down. And how could I have gotten more info on the shoes if not for other users’ reviews? Honestly, I don’t think this app is worth the hype.

Also, delivery information and the delivery itself? Not good. Get it together.

Bad delivery

htu uthi

Read to see if this matches your experience. If you did, review them so that others see it too. This review is after surveying with variety of people.

they “claim” to deliver in 3 days. . Actual Delivery time is 12- 20 days.

it has a trick. after a week we get a text saying it will be delivered that day. We stay home all day hoping it will be delivered. Then at night we get a msg saying “delivery failed”
they will ask to reschedule delivery, and then deliver after another week.

That day they will call when it actually arrives. But if it’s a fake delivery they will only send a msg. No call. To pretend they came. So that they can buy time.. to deliver late.

This is through experience. Researched and asked a lot of customers. All day the same. First time only a text which says failed. When they deliver actually they call. That trick is to get more time to deliver.
Zalora usual delivery time is a s slow as 2-3 weeks ..average delivery time is 12 days.

Information

Seller
Zalora South East Asia Pte Ltd
*WEA.AppPages.Size*
76.4 MB
Category
Shopping
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Chinese, Indonesian, Malay, Simplified Chinese, Thai, Traditional Chinese, Vietnamese
Age Rating
Rated 4+
Copyright
© Zalora South East Asia Pte Ltd.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

You May Also Like