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DoorDash - Food Delivery

By DoorDash, Inc.

This app is only available on the App Store for iOS devices.

Description

Food delivery to your door from the widest selection of restaurants near you. Browse more than 40,000+ menus of your favorite restaurants across 450+ cities in the US and Canada. New restaurant menus and delivery locations added daily!

***KEY FEATURES***
- Delivery Tracking: Order and delivery tracking at your fingertips.
- Quick Reordering: Use the easy to use reordering system to get your favorite restaurant delivered faster!
- Schedule Deliveries: Advanced ordering allows you to schedule food deliveries when it’s most convenient for you.
- Address Book: Conveniently save your most frequently used delivery addresses.
- No Ordering Minimums! Order as little or as much as you want.
- Conveniently pay via Apple Pay or Credit Card.
- Best in class customer support. 100% satisfaction guaranteed.

THE ONLY APP FOR EVERY APPETITE
At DoorDash, we’re working to connect more businesses to more people. We strive to keep things simple by delivering food to you wherever you are - while continually improving on our best in class reliability, growing restaurant selection, and the lowest prices. Get breakfast, lunch and/or dinner conveniently delivered to you!

From food quality to prep-times to traffic to weather, we’ve innovated a groundbreaking approach to food delivery that factors in all the elements that come between you and your food. We’re delivering on a promise to get every order through the chaos and straight to your door.

FOOD AT THE SPEED OF LIFE
Whether you’re pulling up your favorite place or looking for a new local flavor, our app delivers from restaurants near you in less than an hour.

Currently serving over 450+ cities in 35 markets in the US and Canada including: Atlanta, Austin, Bellevue, Boston, Brooklyn, Charlotte, Chicago, Columbus, Dallas, Denver, Fort Worth, Houston, Indianapolis, Irvine, Los Angeles (LA), Manhattan, Minneapolis, Nashville, New York (NYC), Orange County (OC), Pasadena, Palo Alto, Peninsula, Phoenix, Sacramento, San Antonio, San Diego (SD), San Francisco (SF), San Jose, Seattle, Silicon Valley, Washington DC, Toronto, and Vancouver.

SATISFYING SELECTION OF CUISINES

Order from hundreds of delivery restaurants near you, specializing in your favorite cuisines from pizza, chinese food, burgers, sushi, korean food, greek food, italian, mexican, american, asian, bakeries, barbecue, brazilian, cajun, comfort food, desserts, european, fast food, french food, gluten-free, indian, japanese, latin, mediterranean, pasta, salad, sandwich, seafood, soul food, thai, vegan, vegetarian, vietnamese food and more.

Some of our top partners include The Cheesecake Factory, Taco Bell, Carl’s Jr., Baskin Robbins, Buca Di Beppo, Buffalo Wild Wings, California Pizza Kitchen, Capital Grille, Gordon Biersch, Rock Bottom, Dickey’s, Dunkin Donuts, El Pollo Loco, Grimaldi’s Pizza, Johnny Rockets, Just Salad, Claim Jumper, Saltgrass, Babins, McCormick and Schmicks, Maggiano’s, Old Spaghetti Factory, On the Border, Patxi’s Pizza, P.F. Chang’s, Pressed Juicery, Umami Burger, Chevys, El Torito, Who Song and Larry’s, Red Robin, SmashBurger, SusieCakes, Togo’s, Halal Guys and many more!

Visit doordash.com to learn more.

What's New in Version 3.0.50

Minor performance improvements and bug fixes

Screenshots

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Customer Reviews

11% service fee + $4-5 delivery fee + Tip

I really wanted to like this app. I really did.
They are the only company that delivers from my favorite restaurant so i have been stuck using them.

Main complains =
-Delays: My orders have been constantly delayed. 1 time almost more 1.5 hours of estimated time. Another Time never got delivered at all. So I had to reach out to their customer service and complain to see where my food was. They said that their driver never picked up the food after making me wait for 2 hours. And that I should wait for my refund to go ack to my affluent after 5-7 business days...

- Fees: I don’t mind the service charges and delivery fees as long as I’m getting what I paid for. If you are charging more than uber/Grubhub, the least you can do is provide half the service they are providing.

- Missing items: on 2 of my ordered some side items were missing and after I called he restaurant they said that they were 100% certain that they left it in the bag and that the driver may have taken them. They are a small mom and pop restaurant that I have known for a long time, so I’d take their word for it.

I normally don’t give this many chances to a food delivery service, but due to lack of other options, they have been a source of constant disappointments in my life. Save yourself this hassle and take your business elsewhere. Save the money from the service charges, buy your self a bike and get your food faster than they can.

Wrong order and no refund

I ordered $42 worth of food using Doordash. After receiving an incorrect order valued at $10, I called customer service to either try and get my correct order delivered or to get a refund issued. The customer representative I got in contact with called the store who informed her that the order was correct. She then informed me that the most that they could do was issue me a $20 refund. I promptly let her know that I wanted a full refund since I got the incorrect order where my original order was worth 4x the value. I would be losing money while waiting over 2 hours for my food. She then put me on hold to try and get a full refund approved. After 15 minutes she came back and let me know I was denied and $20 was all they could do.

Doordash has the worst customer service I’ve seen from any store or app service. I luckily took a picture of what I was delivered and will be disputing this with my credit card company.

Glitchy app. Long wait times for customer service

Never again... App had a glitch where the dashers were not receiving orders and so the dasher never saw/ delivered my order. Tried contacting customer service but was on hold for 30 minutes. Wasn’t sure if they would ever pick up so I tried chat which took an additional 30 minutes just to get someone to talk to me. I tried to get the cs agent to let me pick up the order but they said that only a dasher could pick it up. Ended up having to cancel and refund the order. On top of that the agent was barely responsive, between messages it would take him five minutes to reply. This isn’t the first time I’ve had problems with orders too... Switching to grub hub.

DoorDash - Food Delivery
View in iTunes
Offers iMessage App for iOS
  • Free
  • Category: Food & Drink
  • Updated:
  • Version: 3.0.50
  • Size: 113 MB
  • Language: English
  • Seller:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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