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Description

TAKE YOUR FIRST BITE OF FOODPANDA


Craving something delicious? If there's one thing we know it’s food delivery. It’s our mission to bring tasty food from your favourite local restaurant right to your door so you can eat good food every day.

Check we're in your city by downloading the app.

We'll go the extra mile to make your order the greatest food experience in the world. Hungry for wood-fired pizza, a classic burger or super fresh sushi? We know the best food for every cuisine that your city has to offer. foodpanda is the best food delivery service in your city -- so let's take the first bite!

SO WHAT’S THE DEAL?

You’re ready and waiting to eat, we’ve all been there, dreaming of Italian food, eating sushi in our dreams. Dream no more - our riders are here to bring the food you've been lusting after right to your door. Dreams really do come true.

HOW IT WORKS

First, enter your address (home/ office/ treehouse). Then, choose your favourite restaurant and place an order. They’ll prepare your food and once it’s ready, our courier bring it to you. If you need something to watch, you can track your rider in real-time. Then you eat. Food goals.

WHAT MAKES US SPECIAL

foodpanda chooses your local favourites; the best food near you. pizza or burgers, healthy salads or food to nurse your hangover -- your dinner will be cooked with love and care. Our riders come to your very doorstep with a smile, while you save time to do something else you love. There's a cuisine and a dish to suit every moment and we'll help you make the first bite last.

TALK TO US

If you’ve ordered with us before, we’d want to know what you think. Give us your food thoughts/confessionals. Let us be your notepad.
Email us at support@foodpanda.com.

For more info visit:
https://www.foodpanda.com
https://www.foodpanda.hk
https://www.foodpanda.sg

What's New

Version 4.19.1

We're always working hard to optimize our app with the latest technologies and best new features. This version includes a number of UI/UX improvements as well as stability enhancements.
Enjoy!

Ratings and Reviews

4.4 out of 5
11.5K Ratings
11.5K Ratings

WORST FOOD DELIVERY SERVICE EVER

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Food Panda is THE WORST FOOD DELIVERY SERVICE I have ever used. All my orders from Food Panda are ALWAYS late. Their app is horrible, it never updates the status of my orders, and never accurately shows how long my food is going to take. Even if I preorder for my food to be delivered at a later time, they somehow manage to deliver my food 45 minutes late. And not to mention, their customer service is horrible. They have a chat where you can talk to a representative but all they will say is “We’re sorry your food is late.” Well they aren’t the ones that are starving while they wait for their food, we are. And the representatives will not answer any of my questions properly, they just ignore the complaints and blatantly ask “Is there anything I can do for you?” when they obviously see all the questions I have. My last string was when it took them 90 minutes to deliver my food from a restaurant that was less than a mile away from my location. Most ridiculous and incompetent delivery service ever. Food Panda customers, please refuse to pay for the food, or accept it at all if they deliver it late. These people need to be held financially responsible for their actions or this will never get better. They just won’t understand what it means to work with deadlines and time constraints. And they probably don’t realize people need to eat their food in a timely manner.

Refuse to remove details and keep calling my ex girlfriend and refuse to remove her number!!!

SimonS75

Do not download this app. They refuse to remove your details once downloaded and they keep calling my ex girlfriend telling her my food is on the way I don't answer their call within a minute. Her number is not even in the settings of the app!!! They are consistently late and offer no compensation even when an order was more than 2 hours late then by the time they replied said the restaurant was closed. Avoid this app. Use ChefXp in Bangkok or anything is better than this scam. I wish try were registered in normal country I would sue them for breach of data protection. The owners should be in prison. They tell you a restaurant is not open 90 minutes after you order so I order from another restaurant and both orders come together. I have deleted the app now save yourself a big headache and half your life waiting for food and DO NOT Download this app it’s just a scam.

Absolutely disgraceful customer service and a terrible experience

UpInBlue

I tried to make an order to this new version of the app and picked the name of the building. The app doesn’t show you further details or the map. Once the order went through it showed a map and I realized the location registered wrong on the map.

I immediately messaged them (since there is no longer a telephone hotline) and got no response. Then I saw my messages had been deleted. I tried again and finally got a message saying it was ok and the rider would be redirected to the correct address. Then one hour after my order had been created I got a phone call saying that they would not deliver as it was out of the delivery zone, and said it was all my fault because I had input the wrong address. Their app is actually at fault because it went to the incorrect address to begin with. Furthermore, although they refuse to deliver they have still charged my credit card and won’t refund for a few days.

Their customer service rep refused the idea that their system had any problems and said I should have chosen the district correctly to begin with. Problem is their app doesn’t allow you to do that!

How can they charge me money for something they refuse to deliver? And to have us wait an hour before informing us the order wouldn’t be sent?

Horrible upgrade and terrible customer service.

Information

Seller
Internet Services Polen Sp. z o.o.
Size
119.9 MB
Category
Food & Drink
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
Languages
English, Arabic, Burmese, Cambodian, Chinese, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Laotian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese
Age Rating
Rated 4+
Copyright
© Foodpanda 2018
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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