The SONIC Drive-In app lets you order and pay with your phone, get rewards, find out about new items and offers, browse the menu, check nutritional information, send gift cards and more!
• Order Ahead and be first in line every time! Plus, get Happy Hour Any Time (1/2 Price Drinks & Slushes) when you order ahead through the app. Limited time only. See app for details.
• Use your phone to pay. Our mobile payment process lets you check in to pay at any time during your order and keep track of your order’s progress in the app.
• Send and receive digital gift cards in the app. Pay your friends back for your last SONIC run. Say Thank You to your mom. Wish your friends a Happy Birthday, Happy Hanukkah, or just Happy Hour!
• Find the closest SONIC Drive-In locations in your area and see their hours.
• Browse the menu. Check out what’s new and view nutritional info for each item.
Order Ahead enhancements and bug fixes.
Ratings and Reviews
So far so good
I downloaded the app because my local sonic was advertising “Happy Hour All Day” if you order/pay thru the app. Sweet! My first order took quite awhile to figure out for a half dozen drinks for coworkers. I was unable to locate soda-slushes, one coworker requested a Dr Pepper slush but had to settle for a regular Dr Pepper since that menu item wasn’t in the app even though the local store makes soda slushes all the time. (Maybe they aren’t universally available? Who knows). The check out process requested I buy a Sonic card and set it up to auto reload. I’d rather pay as I go but that wasn’t an option. Oh well. Set it for the smallest amounts and smallest reloads. Next time I ordered it was for my family. Couldn’t find Wacky Packs to save my life, am I missing something?? I asked the manager at the store and they didn’t know either. Weird, I KNOW all Sonics have Wacky Packs right?? Asked if I could tip thru the app and was told no. That makes me sad—I will totally order thru the app for convenience but I hate there’s no built in way to tip my server. What I DO like—the app is laid out well and is easy to find what I want (unless its not in the app that is!). I like how easy it is to edit and I like that I get rewards for using and reloading my card. Ironically my most recent reward was a wacky pack which I still can’t find in the app! Lol
Can’t even access my acct/ unhelpful customer support
EDIT: Don’t get your hopes up for continued use! After speaking with Sonic customer support, it is clear they are contracting with a company and have zero control over the app. They don’t tell Sonic why accounts are deactivated, which is what has happened to mine. The deactivated accounts cannot be re-activated and I refuse to create another email account just for this ridiculous app.
There is 1 star because at least one star is required. I’ve been using the app for most of the summer. There have been issues, but they were easily fixed. A few days ago I attempted to add money to my gift card to make a purchase (which is a whole different issue). It kicked me out of the app right as I confirmed the reload. I opened the app again and was asked to login. My email and password were not accepted. I attempted to reset my password several times, but I never received the email to do this. I even tried to login from a PC. When I emailed customer service, I included an outline of the steps I took. What did they do? They told me to do all those same steps as if they hadn’t read my email. Talk about not listening to your customers. What a waste of time. Many of the reviews on here are good- just wait and see. I will call them, but after reading some of the other reviews, I don’t expect to receive good or competent customer service.
I hope the bugs are just in the app
So I’ve downloaded the app and I’m trying to figure out how to get the coupon for the Free drink if anybody can tell me how to do this I would owe them a drink.. OK I have figured out how to get the coupon for the free drink for downloading the app but when you click redeem it says to show it to the carhop when she shows up well in between her showing up in the 40 minute wait for my order,,, somebody called me and guess where the coupon went???? your guess is as good as mine.,. Because you can’t simply tell the carhop you we deemed the free drink from the downloading of this app you have to actually show them and once you’ve redeemed it you can’t pull it back up which is pretty ridiculous because if it happens to go away then you have no way to prove that you were trying to redeem it...thank goodness there are no bugs in the food because this place wouldn’t be worth coming to... but the food was great LOL..
Also the nearest sonic portion of the app never showed me which sonic was close and I’m fortunately there were three different ones in the town I was visiting so to get that fixed that would be great too. But stay positive you guys will get it...
- Sonic Industries Services, Inc.
- 95.9 MB
- Food & Drink
- Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- ©2018 AMERICA’S DRIVE-IN BRAND PROPERTIES LLC
With Family Sharing set up, up to six family members can use this app.