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Enhance your experience of the 9/11 Memorial Museum by using the official audio guide. The Museum honors the 2,983 people killed in the terrorist attacks of September 11, 2001 and February 26, 1993. Exhibitions tell the story of the events of 9/11 through authentic artifacts that range in scale from the monumental to the intimate, as well as through first-person accounts and multimedia displays.

The guide provides themed audio tours featuring stories from the day of 9/11 and the recovery at Ground Zero. It also presents details of the Museum’s archaeological elements and architectural designs of the Memorial and the Museum.

Witnessing History Tour: Narrated by Robert De Niro, this tour provides an overview of 9/11 and its aftermath. You’ll hear about the experiences of first responders, recovery workers, family members of those killed on 9/11, journalists, and others with stories to share. This tour is also available in American Sign Language, Chinese (Mandarin Simplified), French, German, Italian, Japanese, Portuguese, and Spanish.

Discovering History Tour: Designed for children ages 8-11 years old and their families, this tour takes a close look at Museum artifacts and provides an age-appropriate recounting of the events of 9/11.

Building History Tour: This tour features the voices of architects, recovery workers, and preservationists describing the archaeological remnants of the World Trade Center visible in the Museum, as well as information about the building and design of the original complex and this Museum.

For visually impaired visitors, this app uses VoiceOver technology. An audio descriptive tour of the Museum is also available.

Audio tours produced by Acoustiguide. App developed by Tristan Interactive.

What's New

Version 1.1.2

Bug fixes

Ratings and Reviews



This app was amazing. I absolutely can't wait to go to the museum, God bless all of the families and friends of those who were killed on this devastating day. I cannot believe some of the comments that I've read. How could you even think that it was an inside job? No matter how bad out government is, no one would EVER do something that horrific. Grow up and quit being so ignorant. This app isn't meant to insult anyone either. It was meant to go along with the 9/11 museum that just opened. If any of you paid attention, you would realize that. The fact that some people are upset by the contents of this app is awful. And to those that feel that this was an inside job and not a legitimate terrorist attack, you still have no right to express that thought on here. How disrespectful. Quit acting like idiots.

9/11 Museum

D. Hill

This is a simple yet very well made museum application that is designed to give users different facets of stories that make up the 9/11 experience. While most museum applications consist mainly of galleries and exhibit information, this one relies on intimate storytelling through the narration of actor Robert De Niro and first person accounts to get the message across. Through his words and others users will get a reflective sense of the 9/11 tragedy and how the museum is being used as a stepping stone to confront and learn from the pain and the grief. Users can interact with the app in several ways whether through audio, transcripts and for some parts video. The app is broken into five sections that focus on a specific part of the experience. Users who are at the museum can also use the app as a guide where a map will display where you are in the museum according to the exhibit.

Great Museum Companion. Could use improvements


This app made my museum experience much better. I was able to listen to different descriptions of the exhibits. The audio clips followed the museum layout allowing me to know that I saw all the exhibits. It was nice having the audio when people crowded around the exhibit info cards.

2 problems with the app -
1) the audio requires a large download that doesn't automatically download when the app is installed. You should do this in advance of your trip if you want to avoid using your data.
2) every time my phone locked the audio would stop playing. I found myself constantly scrolling to prevent my phone from locking


National September 11 Memorial & Museum
7.1 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Age Rating
You must be at least 17 years old to download this app.
Unrestricted Web Access
© 2014 National September 11 Memorial & Museum


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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