By OnStar, LLC
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To connect your vehicle to RemoteLink, make sure you have:
- An active OnStar subscription
- A compatible mobile device
- A compatible vehicle
For help installing RemoteLink, go to onstar.com/mobile.
OnStar RemoteLink offers an innovative way to connect to your vehicle. After downloading and registering the app, Cadillac, Chevrolet, Buick and GMC owners with an eligible 2010 model year or newer vehicle can use their mobile device to access real-time data from their vehicle and perform commands like unlocking doors remotely.
An active OnStar Directions & Connections or Safe & Sound service plan is required to access most features. If you purchased 2014 OnStar equipped vehicle and use RemoteLink just once during your OnStar trial or consecutive subscription, you’ll retain access to the Key Fob Services—Remote Start, Remote Door Lock and Remote Horn and Lights features—for five years from the date of delivery. Key Fob Services do not include any emergency or other OnStar services. Subsequent owners will be able to activate the remaining term by calling OnStar at 1.888.4.ONSTAR.
This application will collect device location and vehicle location and approximate GPS speed each time you use it. You can restrict our access to, or collection of, your device’s location by disabling the location features of your device or by not using the features of the app that require location information. It is not possible to restrict the access to, or collection of, vehicle location information or approximate GPS speed when you are using the app.
If you dispose of, sell, or transfer your vehicle, or your lease ends, you must notify us immediately at 1.888.4.ONSTAR to terminate your OnStar Plan or Remote Key Fob Services for that specific vehicle, and uninstall and cease to use the app.
Privacy Statement: https://www.onstar.com/web/portal/privacy
What's New in Version 1.9.9
• Navigation – Better results when searching destinations
• User Name & Password – Increased maximum number of characters, to accommodate OnStar.com account credentials
• Remote Commands – Improved command processing
• Remote Commands – More successful commands
Answer to problems logging in.
If anyone has been having an issue logging in with random errors or "unable to authenticate" with the Retry/Try Later annoyance then try doing this:
1.) Uninstall the App
2.) Reinstall the App
3.) Turn OFF WIFI (yes, OFF)
4.) Try logging in.
This worked for me. I tried over and over logging in with multiple issues. Finally when I disabled WIFI and used my cellular data I was able to sign in.
But I'm rating this a 3-Star until they get this app working with WIFI.
- 2013 Chevrolet Cruze
Works very well!
I was skeptical of this app after reading other reviews, but I found it to work flawlessly. It has consistently and accurately downloaded data from my 2015 Yukon, and the remote lock/ unlock and start/ cancel start works each time. I highly recommend it to those with OnStar.
Best car app
Love this app seeing my tire pressure and gas mileage and being able to lock and unlock my car from my phone and being able to send my car directions from my app.
- Category: Lifestyle
- Updated: Mar 31, 2014
- Version: 1.9.9
- Size: 14.7 MB
- Languages: English, French, Spanish
- Seller: OnStar, LLC
- © 2010 OnStar
Compatibility: Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.