Phone Tree Navigator - Direct Line
By Michael Schneider
Open iTunes to buy and download apps.
Direct Line is a directory of customer service numbers for major corporations, with an added benefit. When you tap a company name, Direct Line dial the number and automatically presses all the buttons needed to get you to a live person.
A couple tips for using the program: Some of the numbers require the user to wait through voice prompts without responding. Even if the voice prompts ask for information, just don't respond. Silence is golden, and in this case, the key to getting to a person.
Check out the other HiveBrain apps on the App Store: Private-I, TouchType, and SMS Touch.
What's New in Version 3
*Link to additional information regarding the developer.
does what it says it does
I recently had to call my credit card company to dispute a charge because I was double charged for my iPhone ironicly enough. I call the 1-800 number and at the first prompt to enter my card number, I remembered I had this app. I used it and it worked perfectly. definitly saved me 3min worth of entering information that they still make you give when you get to a real person anyway. I was put on hold and naturally they hung up on me. I used the app again to re-dial, and my time spent on the phone was easily halfed by diretly dialing a human. Kudos Hive Brain team!
Handy and Fast Support
This app works great and is very handy. One number wasn't working so I emailed the developer. In about an hour he got back to me and fixed it. The database can be updated without App Store updates. I'm satisfied with the app and impressed by the quick and helpful customer service.
Pet Peeve: Getting a human on the line ...
Admittedly, I'm a tech freak, but also as a human I have come to resent the need to call for help/service from these large or small companies. Direct Line is truly a dazzling marvel for this much needed utility. It works!!!!! And it's implementation on my iPhone ... priceless!!!!! Thank you, Thank you, Thank you!!!!!!
- Category: Reference
- Updated: Dec 03, 2008
- Version: 3
- Size: 0.1 MB
- Language: English
- Seller: Michael Schneider
- © Copyright 2008 Schneider Media
Compatibility: Requires iOS 2.2 or later. Compatible with iPhone.