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The Ritz-Carlton Hotels & Resorts

By The Ritz-Carlton

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Introducing the official, complimentary Ritz-Carlton Mobile App.

The Ritz-Carlton App is your reservationist, local guide and on property concierge all in one. It is the newest way to help you navigate your journey and enhance your experiences at every Ritz-Carlton destination around the world. Let the memory making begin.

With The Ritz-Carlton App, you can:
- Make hotel reservations at all Ritz-Carlton hotels and resorts worldwide
- Access your Ritz-Carlton Rewards account or enroll in the program
- View and edit upcoming reservations
- Browse full hotel information, photo galleries and amenities
- View interactive maps and turn-by-turn directions to our hotels
- Receive and view special offers while staying at our hotels
- Learn about events at the hotel during your stay
- Unlock experiences and stories at our hotels with our built-in QR code scanner
- View recommendations and tips from our world-renowned concierges

The Ritz-Carlton App makes use of location data to present relevant and timely content based on their users' current, only if the particular user has opted in to share location. We've also included a description about how we use location in our settings view, so that our users are also fully aware of the intended use of location data.

Your use of this mobile application is governed by the terms of use of The Ritz-Carlton Hotel Company. For more information, please visit

What's New in Version 1.3.15

- Support for iPhone 5 screen size
- Bug Fixes

iPhone Screenshots

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Customer Reviews

Better than the Marriott App, but still very primitive

Shows information about the hotel. For the one I am staying at (Cancun) about half of it worked. Calendar is broken, special offers shows an empty page and concierge tips is so brief it is useless. Viewing rewards account fails for me (error: bad server response). Overall feels cheap and unpolished.

Love it - super helpful at hotel

Love this app. Super cool features if you open it while staying at one of the hotels!

Disappointing for such a reputable brand

This app keeps referring to the Marriott app and when I log into the Marriott app, there are no options to do anything. Nothing works. The Hilton honors app is far better. How can such a luxury brand develop such a useless app??!! Such embarrassment

The Ritz-Carlton Hotels & Resorts
View In iTunes
  • Free
  • Category: Travel
  • Updated: Aug 15, 2013
  • Version: 1.3.15
  • Size: 4.4 MB
  • Language: English
  • Seller: The Ritz-Carlton Hotel Company, L.L.C.

Compatibility: Requires iOS 4.3 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.

Customer Ratings

We have not received enough ratings to display an average for the current version of this application.
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