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The Ritz-Carlton Hotels & Resorts

By The Ritz-Carlton

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Description

Introducing the official, complimentary Ritz-Carlton Mobile App.

The Ritz-Carlton App is your reservationist, local guide and on property concierge all in one. It is the newest way to help you navigate your journey and enhance your experiences at The Ritz-Carlton destinations around the world. Let the memory making begin.

With The Ritz-Carlton App, you can:
- Make hotel reservations at The Ritz-Carlton hotels and resorts worldwide
- Access your account or enroll in The Ritz-Carlton Rewards program
- Utilize our new Digital Guest Services, such as Mobile-Check-In, Check-Out, Real-Time Folio and Service Requests as a Rewards member at many of our hotels
- Mobile In-Room-Dining and Poolside ordering as a Rewards member available at select hotels
- Create and share "Travel Posters": Through our new travel poster feature, guests can choose from over 40 destination wordmarks, travel stamps and special filters to enhance their travel photos, creating a unique memory to share
- View and edit upcoming reservations
- Browse full hotel information, photo galleries and amenities
- View interactive maps and turn-by-turn directions to our hotels
- Receive and view special offers while staying at our hotels
- Learn about events at the hotel during your stay
- Unlock experiences and stories at our hotels with our built-in QR code scanner
- View recommendations and tips from our world-renowned concierges

The Ritz-Carlton App makes use of location data to present relevant and timely content based on their users' current, only if the particular user has opted in to share location.

Your use of this mobile application is governed by the terms of use of The Ritz-Carlton Hotel Company. For more information, please visit https://www.marriott.com/marriott/termsofuse-us.mi.

What's New in Version 2.1.3

Various Bug Fixes

iPhone Screenshot

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Customer Reviews

Really like the new features

Quite an improvement over the old app. Love the new Rewards slider and looking forward to trying the check-in feature at my next stay

Could be the worst hotel app in the business...

This app is terrible. Tried to book a room using the app and every time I try to reserve a room it gives me an error message "your session has timed out". If you are a busy person and need the convenience of booking a hotel room, then go elsewhere. This is NOT the Ritz experience your are looking for!!

A long way to go

I eagerly anticipated the features being touted in the new app but alas it was too good to be true. The app is clunky, hasn't worked as promised and switches back and forth between the mobile web and the app causing way to many login events.

The Ritz-Carlton Hotels & Resorts
View In iTunes
  • Free
  • Category: Travel
  • Updated: Dec 02, 2014
  • Version: 2.1.3
  • Size: 8.3 MB
  • Language: English
  • Seller: The Ritz-Carlton Hotel Company, L.L.C.

Compatibility: Requires iOS 5.1 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.

Customer Ratings

We have not received enough ratings to display an average for the current version of this application.
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