All you need is Ruby Receptionists and your cell phone to manage your business from anywhere. Use the Ruby iPhone app to view messages, update your status, and call or text from your business number. Easily forward your calls to and from Ruby or check your usage while on the go.
To take advantage of Ruby Receptionists for iPhone, you must be a current customer of Ruby Receptionists live virtual receptionist service and have a Ruby username and password. To learn more about us, please visit us at www.callruby.com. If you are a current Ruby customer and need assistance logging in, please contact 866-611-7829 or email@example.com.
- Check messages and voicemails.
- Make calls and text from your Ruby hosted business number.
- Update your call handling with Status.
- View company details and usage.
- Create Ruby Contacts and receptionists will have those details handy when the contact calls.
- Easily hold your calls and view recent call activity using Ruby’s Apple Watch app.
- Adds ability to filter calls by call tag.
- Adds new 3D Touch option allowing a status to be set until further notice.
- Bug fixes.
Ratings and Reviews
Great Service, Buggy App
Love Ruby Receptionists & the live answering service but the app is still very buggy. E.g., in the middle of a call, a high pitch tone will begin which forces us to hang up & re-initiate the call. This happens for both my phone and my assistant’s and has been ongoing for a few months. The app still does not support texting, which is a bit frustrating, and there’s no ability to save phone numbers to which calls are routed or forwarded, other than your own & Ruby. The app also crashes a lot, especially when I try to switch from the call out page to the activity page. Finally, the app will send me a notification of a missed call when there has not been one. Hopefully these kinks can be worked out; the live Ruby Receptionists are so wonderful & the buggy app kind of overshadows how great they are.
I’ve been using the app for about two months and I must say that the new updates have made it a bit better. As far as basic functionality it performs well. I love that I can tap one button to hold calls & save statuses for reoccurring events. I also like the ability to call clients back directly from the message (from Ruby). The only reason why it doesn’t get its fifth star is because I’m still waiting on the ability to text directly from the app and still waiting for the ability to view and set “my normal call handling” information.
Ruby service itself is great. My clients have consistently given great feedback regarding how nice & professional my receptionist is.
Developer Response ,
Thank you for your review. It’s wonderful to hear what you love about the App, and we appreciate you taking the time to tell us about features you are waiting for! We want to let you know that “texting directly from the App” and “setting normal call handling” are both items on our product roadmap. Please stay tuned for updates throughout this year and next! Thanks again! - Ruby Receptionists
I have been duly impressed with this service. Particularly when when I was in between patients and they forwarded a very important call to me from a patient of mine. I have had no complaints about the answering service and I have noticed that they are very good about matching the clients tone and need as the calls come in. I believe this was money well spent. You get what you pay for and when you purchased the ruby service you were getting extremely high-quality and super smart people that know what they’re doing.
Developer Response ,
Hi Lisa. Wow. We couldn’t be happier to hear that the Ruby service has been such a positive experience for you and your business. Thank you so much for the compliment! -Ruby Receptionists
With Family Sharing set up, up to six family members can use this app.