Tuenti: Another way of communicating
By Tuenti Technologies SL
Open iTunes to buy and download apps.
This app is exactly what you need to enjoy the full .Tuenti experience, whether you are a customer or not. You’ll be able to call friends and family here or abroad, as well as call home when you’re out, using any cell phone or computer. You can also easily keep control of your usage.
> National and international calls: From the .Tuenti app you can call any landline number or national cell number in addition to numbers from 24 other countries with your VozDigital minutes. These calls don’t incur connection costs and they don’t use up your balance or data allowance. The person you’re calling doesn’t need to have the app installed either.
If you travel abroad, you can call from the app through a WiFi network to Spain or to another international destination with no extra charge.
> Free app-to-app calls: If you want to call another person who is also a user of the .Tuenti app, that call will be completely free.
> Your number is no longer only on your cell phone: Now your number and all your contacts go with you, wherever you are. Once you download the app, enter your .Tuenti account from any phone, computer or tablet and you’ll be able to call whoever you want, using your number. You’ll see all your contacts and you’ll also have a marker available so you can indicate the number you prefer, whether it’s a landline or cell. You’ll also find all your communications together in one place: In the same list, you will see the whole history of all your calls, text messages, chats, voice messages, and much more.
> Control of usage and other services: It’s very simple for .Tuenti clients to monitor what they’ve used with the app. Balance and data usage is updated in real time and can be consulted whenever you want. You can also review your history, change your contract, buy more data or VozDigital minutes, modify your information or order a copy of your SIM card, among many other options.
> We’re here for you: You can resolve your questions and get in touch with us directly using the app. Enter the ‘Help’ section to consult frequently asked questions or write us a message. With our fully online support team, we’ll get back to you as soon as possible: you don’t need to call and wait to be attended to while you’re transferred from one operator to another.
> Lots of ways to communicate: You can also chat, send SMS messages to friends who’ve not yet caught up with new technology, share moments and even choose your status using the app. This status gives you the option of indicating your availability to your contacts when they want to call or write to you, and you can even personalize the message they’ll hear on your voicemail.
> Use the app, limit-free: If you’re a .Tuenti client, navigating on our app won’t use data from your contract. You can make calls, consult your usage, manage any of your services, write to us, chat… Anything you want! This also applies even if you’ve used up all your data.
> If you have any problems with the app, get in touch with us by completing this form: https://tuentimovil.zendesk.com/account/dropboxes/20275373#/dropbox/tickets/new
If you have any other questions or need more information, contact us here: tuenti.com/movil/soporte
What's New in Version 5.12
New features in the Andromeda version of the .Tuenti app (that’s right, from now on each version is going to have a cool name):
- You can now try the complete .Tuenti experience whether you’re a customer or not! We’re giving you 50 VozDigital minutes to call domestic and international numbers from the app. And with your numbers and contacts in the cloud, you can call from any mobile, computer or tablet.
- We’ve got a new profile for your contacts: We’re now giving you all the information so you know the best way to connect with each of them; we’ll let you know what type of call or message to send them and you decide which option you prefer.
- Favorite contacts widget! So you can more quickly access those precious contacts who you call so often using VozDigital.
- You can also reply directly from each notification without having to open the app: call back, send a chat message or SMS, etc.
- The mysterious case of deleted conversations which later reappeared has been solved. Good riddance!
Works but needs improving.
I like what Tuenti is doing as an MVNO. They offer super cheap plans and very generous rates with their digital voice/SMS services. This approach seems like the best way to operate a phone service in 2015.
However, the functionality of the app could use much improvement. The interface is inconsistent with menus sliding in from the left side but others that do not. There are many inconsistencies throughout the app. It also freezes up in some menus, I'm assuming this is because the app is loading a webpage but will often not let you return back to the previous menu.
While the VozDogital international calling is really cool, it seldom works. I have tried to call several Greece numbers and they all just say "call ended" immediately after I press "call". It doesn't even make an attempt to connect the call. This also happens very frequently with Spanish numbers it most go through.
Another very annoying thing is that you cannot easily send an SMS using the app. You must first be friends with the receiver on Tuenti or they must be in your phone book. This is stupid. What if I just need to send a one time SMS to a person who is not in my address book? This makes sending SMS very very annoying and non functional.
PS the new icon is childish and ugly.
Overall I really like the app and service that Tuenti provides.
Crashes when opened
109% of the times :(
- Category: Social Networking
- Updated: Jul 02, 2015
- Version: 5.12
- Size: 43.8 MB
- Apple Watch: Yes
- Languages: English, Basque, Catalan, Galician, Portuguese, Spanish
- Seller: Tuenti Technologies SL
- © Tuenti 2013
Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5, iPhone 6, and iPhone 6 Plus.