WD My Cloud
By Western Digital Technologies, Inc.
This app is only available on the App Store for iOS devices.
Access your My Cloud and My Passport Wireless drives, including : My Cloud, My Cloud Expert series, My Cloud Pro series, My Passport Wireless Pro, and My Passport Wireless.
My Cloud Home users please download the My Cloud Home app.
The My Cloud app makes accessing and sharing from anywhere easy. And with automatic photo and video backup to your personal cloud storage, it helps reliably store your irreplaceable moments so you can free up space on your tablet or smartphone. The My Cloud app also integrates with other cloud services, providing a centralized location for all your content.
Note: The My Cloud app requires a WD My Cloud product or My Passport Wireless product to work (sold separately).
Like us on Facebook: facebook.com/WesternDigital
Follow us on Twitter: @WesternDigital
Follow us on Instagram: westerndigital
What's New in Version 4.4.11
Needs a little work still
The app says the auto upload will work faster if the app is left open. Which is true. But if the app isn't open, I don't think auto photo upload works at all. That could use some improvement. Maybe there could be a setting that if the battery is above a certain level, it will auto-upload the photos even with the app closed. Other than that, I really like both the app and my My Cloud. One other thing that would be nice - if I'm scrolling through the photos, when I tap on a pic to see it, when I go back to the list, the app takes me all the way back to the beginning of the list, instead of back to the place I was. So then I have to scroll all the way through all the listed pics to get back to where I was looking. Kind of a pain, because I usually have no idea where i was since you can’t see thumbnails of the pics in the list (thumbnails would be nice). Also, it might be nice if it would show an extra low res pic initially. I know you can tap on the HD button to get the full quality, but even the mid-range quality pics take a long time to display, even with a pretty fast device and connection. So the problem is that if you are trying to scroll through pics to find one, it takes forever because there aren’t any thumbnails to help you find the pic, and it takes so long to load each individual pic one by one that it takes forever.
Horrible, horrible, horrible
This drive worked just fine in my home network but heaven forbid I should try to access my files from a remote location. On multiple business trips I was left with out any access to my files. Over the course of four weeks I was in touch with three different Technical Support guys as they kept escalating my issue. None of them was helpful and instead of fixing the problem they just had me doing everything that the previous tech had me do. Worst product ever! Horrible horrible horrible customer service. Stay away from this dog.
BTW the so-called “techs” were Ray, Harry and Dominic. They know nothing about Tech Support.
Overall good application! Needs one fix...
This application has surpassed my expectations and it does everything I need.
The part that needs fixing is that when uploading photos from the iOS app, the photos on your camera roll show up with the oldest first and the newest on the bottom. I have to scroll through 8,000 photos to get to the new ones. Such a pain. NEW PHOTOS ON TOP LLEASE!!!!
I also wish that streaming video over the internet was a bit faster and didn’t take so long to buffer before playing though.
- Category: Productivity
- Updated: Oct 02, 2017
- Version: 4.4.11
- Size: 76.4 MB
- Languages: English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese
- Seller: Western Digital Technologies, Inc.
- © 2011
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.