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XFINITY Connect

By Comcast Cable Communications

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Description

Stay connected on the go with the XFINITY Connect. Check your Comcast.net email, send and receive text messages, make and receive Voice calls and check your XFINITY voicemail all in one place. Answer your home phone calls and forward calls from your home phone to your iPhone.

WHAT’S NEW!
Video call other XFINITY voice subscribers.

FEATURES
- Voice2Go* - Now make unlimited voice calls from XFINITY Connect app using your XFINITY Voice numbers.
- Never miss a phone call : Answer all your home phone calls from XFINITY Connect App.
- Send and receive free unlimited text messages to the U.S., Canada, Mexico and over 40 other countries using your home phone number – no texting plan required! Even text from your iPad® or iPod touch®.
* Included for XFINITY VOICE Residential Unlimited customers. Terms & conditions apply.

REQUIREMENTS
- XFINITY Internet or XFINITY Voice subscription
- Comcast ID or Comcast.net email address (Need your Comcast ID? go to http://customer.comcast.com/help-and-support/account/)
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Restrictions apply. Not available in all areas. Free texting requires subscription to XFINITY Voice Unlimited service. Standard data charges apply. Check with your carrier.

Discussion forum - please visit -http://forums.comcast.net
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What's New in Version 6.0

- Video call other XFINITY Voice subscribers.
- Defect fixes

Screenshots

iPhone Screenshot 1
iPhone Screenshot 2
iPhone Screenshot 3
iPhone Screenshot 4
iPhone Screenshot 5
iPad Screenshot 1
iPad Screenshot 2
iPad Screenshot 3
iPad Screenshot 4
iPad Screenshot 5

Customer Reviews

Worst Customer Service Ever

Using this app for email is fine, but when I wanted to use it with voice2go, the nightmare began. The number xfinity gave me returned an error message. The first customer service rep kept trying to tell us that they did not support secondary numbers, even though it was the number that had given us, had activated, and showed up in the app.

Numerous transfers. Numerous people promising to call us back. With the sixth or seventh reinstall it's working on and off on one account but not the other. And did I mention how it notifies us of calls made to the landline even though we have notifications turned off?

The app is fine when it works. Just don't rely on Comcast when it does not.

V6 is broken

I had this version downloaded to my iphone6 and now unable to navigate the email messages screen except in top 20% of screen. Also fails to handle the landscape mode when phone is rotated. It was working fine with previous version.

When trying to get tech support, was placed on hold 3 times and then kicked back to the security questions...going on 40 minutes.

The customer service is terrible and has only gotten worse over the years. If there was another cable provider, I would switch just for a chance to improve customer service.

Don’t use with iOS public beta

This app is draining my iPad’s battery in a day. Checking the Battery settings shows it consumed 98% of all battery usage for that same period. This makes no sense because I am connected to my home network, so it shouldn’t be searching for an Xfinity connection. I don’t like Comcast’s attempts to get everyone to “donate” their bandwidth to anyone within range. I don’t use their Gateway modem at all, and I have my own router. I’m not stingy but why should I let some “drive by” person do who-knows-what with my IP address?

XFINITY Connect
View In iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Productivity
  • Updated:
  • Version: 6.0
  • Size: 67.9 MB
  • Languages: English, Spanish
  • Seller:

Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5, iPhone 6, and iPhone 6 Plus.

Customer Ratings

Current Version:
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