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Zipcar

By Zipcar

This app is only available on the App Store for iOS devices.

Description

Zipcar. Wheels when you want them.

- Drive cars by the hour or day. Gas & insurance included
- In neighborhoods, cities and airports across the globe
- Save hundreds over car ownership
- Choose from sedans, hybrids, vans and more
- Available in dozens of cities and more than 8 countries around the globe

JOIN
Download and apply now! Once approved, we will mail you a Zipcard to access vehicles across the globe.

RESERVE
Use the app to book a Zipcar for a couple hours or the whole day.

DRIVE!
Go! When your time is almost up, return the car to the same reserved parking spot. Then you are all done!

If you have any issues joining or using the app, please go to zipcar.com/how.

https://www.facebook.com/zipcar
https://instagram.com/zipcar
https://twitter.com/zipcar

Privacy notice: http://members.zipcar.com/site/privacy
Membership contract: http://members.zipcar.com/boston/member-contract

What's New in Version 4.0.20

This updates brings some updates and fixes to the app.

Enjoy Zipcar? We always appreciate a kind note in the App Store.

Screenshots

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Customer Reviews

Worst Customer Service ON THE WEB

I have driven with Zipcar for years at this point. Both in Ann Arbor, MI and in Tallahassee, FL were my experiences just as terrible. When calling customer service, they will only restate policies to you instead of actually solving your issues. In particular, Caesar, the head of customer service, has no one above him to help you solve your issue. So, he simply just keeps repeating himself to you. His inferiors, such as Xavier, barely understand how the company works, misread information to you, and will try to overcharge you. Additionally, their gas cards almost NEVER work or get stolen. You must then pay for the gas and Zipcar will "reimburse" you. Except, they might not. And even so, they'll charge you if you return the car with low gas, EVEN IF YOU REPORT THE CARD MISSING DAYS PRIOR and THEYVE STILL NOT REPLACED IT! I highly recommend using another app. The customer accusatory tone of the "face" of this companies customer service is demeaning and is only there for the company to try to charge you more money. I hope Zipcar improves its customer service and gas card issues. If not, I will be leaving the company soon. It's not worth your peace of mind, time, money, patience, or respect (as they certainly won't respect you). Shame. :/

App works fine, Customer service is Great

I been with Zip car for a little over a Year now, and have rented several cars, there were hiccups here and there such as, Cars being returned late, mechanical issues or the car not being in the lot at all, but Customer is awesome and always handled my issues quickly, by either putting me into another rental or sometimes even giving me a small or large credit on my bill for my trouble in some cases. Zip car has made my traveling such a stress free breeze around NYC. I got one more thing to say though, Zip car, Where are the premium vehicles ???!!!! It's about time !

The worst car sharing experience!!

I rented a Zipcar yesterday and it was out of gas in less than 1 mile!! I couldn't even drive to the gas station!! I was stuck in the middle of a busy road in downtown Seattle for 3 hours waiting for the towing company to deliver gas!! I asked Zipcar if I could leave the car to the towing company and find another car. They said if I leave the car, it's called abandon the car and I'll be fined!!! They said I need to stay with the car since I drove it out of the parking lot!!! They didn't even refund or apologize!! What a terrible experience!! I was in a hurry to get to other places!! The app needs to show fuel percentage of each car and send out low gas warnings!!!

Zipcar
View in iTunes
Offers Apple Watch App for iPhone
  • Free
  • Category: Travel
  • Updated:
  • Version: 4.0.20
  • Size: 81.8 MB
  • Apple Watch: Yes
  • Languages: English, Catalan, Czech, Danish, Dutch, French, German, Greek, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Norwegian Nynorsk, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian, Vietnamese
  • Seller:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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