For Telstra StayConnected® customers only.

The Telstra StayConnected® app gives you access to data protection features and self-help tools on your iOS device®.

How does it work?
This app provides data protection and back-up services (up to 10GB of contacts, photos, and videos), so if you suddenly don’t have access to your device, you can retrieve the important information on it as long as you have performed regular back ups.

Keep your device and content safe
• Back-up your content – the StayConnected® app backs up your contacts, photos and videos in the cloud (up to 10GB).
• Locate and alarm – the StayConnected® app helps you work out where you left your device, and if the device is nearby, you can sound an alarm to help find it.

Search and solve your common device questions
• Search – Interesting facts and handy notifications to help you get the most out of your device.
• Solve – Peace of mind with self-help tech support for your device questions.

For more information about StayConnected®, you can visit and for Telstra StayConnected Business customers, visit, or contact your nearest Telstra store.

You won't be charged data usage for viewing or using this app unless roaming overseas. (Downloading the app from the app store will count towards your monthly data allowance).

Important notes: Continued use of GPS running in the background can decrease battery life. Device must be powered on, have text messaging capability, and be within the Telstra Mobile Network coverage area for app features to function – see Telstra StayConnected® is a service provided by Telstra Corporation Limited. iPhone® is a registered trademark of Apple Inc. Telstra Corporation is not endorsed by, affiliated with or sponsored by Apple Inc.

Telstra StayConnected® is a service provided by Telstra Corporation Limited ABN 33 051 775 556.

What's New

Version 3.0.27

In this version of the Telstra StayConnected app for iOS we have introduced:

- App support for new program ‐ StayConnected Advanced
- App Crash issue fix

Ratings and Reviews

2.2 out of 5

19 Ratings

19 Ratings


Wagga 78

Makes it so easy to look after my phone and get the most out of it

iPhone 7

lol punt

Very much helps me understand my phone and get the most out of it.

Bad time


Was told to download app to restore my replacement phone yet it will not back up any of my data, and says I have only 10gb available when the average person has way more stuff than 10gb stores on their phone :(


Telstra Corporation Ltd
80.6 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
© 2013 Telstra Corporation Ltd


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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