Screenshots

Description

Bank on the go with the Bankwest App.

• PIN, Touch ID or Face ID login for quick and secure access available on compatible devices.
• Temporarily lock your card if it’s misplaced or stolen
• Easily keep track of transactions, high and low balances and scheduled payments on your personal transaction and savings accounts with Bankwest Easy Alerts
• Make payments to Pay AnyBody recipients and BPAY® billers
• Find Bankwest stores and ATMs
• Heading overseas? See the latest foreign exchange rates
• Use our tools and calculators to work out home loan repayments, compare home loans, create a budget and much more
• Enjoy enhanced security with our 'No Loss Security Guarantee'.

We’re always working on more great features for the Bankwest App and welcome your feedback, so keep those ratings and reviews coming.

If you’re having trouble logging in to the Bankwest App simply visit the Bankwest website, your local store or call us on 1300 440 749.

Note:
* Normal data charges apply. Check with your mobile service provider for details.
* You must be registered for SMS code to set up PIN Login and make payments to new Pay AnyBody recipients or BPAY billers.
* No Loss Security Guarantee is provided subject to you having complied with Bankwest’s Online Banking Product Disclosure Statement and neither you nor any authorised user on your behalf has contributed to the loss. For full details on ‘No Loss Security Guarantee’ refer to http://www.bankwest.com.au/security-centre/online-banking-security.

®Registered to BPAY Pty Ltd ABN 69 079 137 518.

What's New

Version 3.6.1

Version 3.6.1
We're making banking easier.
For Bankwest Online Banking (BOB) customers using an iPhone:
Mobile Messaging - Contact the bank whilst on the move.

For all users:
Minor bug fixes & improvements.

We're working on more great features for the Bankwest app and value your feedback. Please continue to rate and review our app.

Ratings and Reviews

3.8 out of 5

528 Ratings

528 Ratings

One glaring omission..

dsnineteen

Apple Pay. I know the feature is bigger than just this app. I know iPhone isn't the perfect ecosystem. But come on guys, it's been almost a year since the collective bargaining approach was rejected and iPhones aren't going away.

I've asked staff. I've registered my interest on the forums. In the interim, what has the BankWest team produced? A dinky little NFC ring. Guys, let's be serious - I agree wearable tech is cool. You know what my wearable tech of choice is? An Apple watch. That you don't support.

Today, I'm giving this app 3 stars because the features that do exist in it are pretty good. But tomorrow, I'm walking into an ANZ branch and asking if they want my business.

Support for Defects non-existent

Son of Raw Fish

The app works well except for the Credit Card statement easy alerts. They don’t work and I have been able to prove it. However, there is no real support for defects or a way to submit these for review.
I have tried reporting at branches, over the phone and by going through friends in Bankwest that contact the development team directly. Absolute crickets and no way to lodge a defect to them other than posting here.
It’s a shame, as they aren’t listening to their customers when the rest of Bankwest is. The app development team at Bankwest really need to take a lesson in customer service.
This will remain a 1 star until the support for defects is sufficient.

Developer Response

Hi Son of Raw Fish, I have reached out and spoken with the General Manager of Digital. We want to arrange a chat over the phone to get to the bottom of what you're experiencing. Are you able to please send an email to the digital.engagement@bankwest.com.au mailbox, and please include your name, best contact number, and just advise that you have reached out to us via the App Store. We look forward to hearing from you. ^Jeremy

Works great

misa27

The app is very well designed in terms of colours, fonts and functionality. All the information is within reach. Love the notifications whenever a transaction happens on the credit card. Maybe you can add a push notification when a credit card statement is available in addition to email notification.

Information

Seller
Bank of Western Australia Ltd
Size
76.2 MB
Category
Finance
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© Bankwest, a division of Commonwealth Bank of Australia ABN 48 123 123 124 AFSL / Australian credit licence 234945 (Bankwest)
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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