Description

Description

CellOPark is the most convenient and lowest-cost parking payment app for your smartphone. With more users than any other parking app in Australia and still FREE with no strings attached, you will pay no more to use CellOPark and never touch a pay machine again.

• Winner of the International Parking Institute 2014 award for merit in innovation
• 2015 Winner of the Parking Australia Innovation award
• Start and stop parking from the security and comfort of your car
• Pay only for the time you park (No more over-feeding the meter!)
• Use the app to see exactly how much time you have left

User Reviews

• “I’ve been using it for months now. So easy to use and negates the need to ensure you have coinage in your pocket.”
• “Excellent app. I wouldn't park without it. Best thing is, you only pay for the time you have parked. No need to drive off with an amount of parking time paid and not used. Everyone should have this app with them.
• “I've been using this for over a month now. Seems to work a treat. Beats waiting for a credit card transaction to happen”

How it works

With CellOPark you can instantly start and stop parking a paid parking session in a CellOPark zone by using the app to scan the sign-posted QR code or select the zone number; confirm your car from a list of vehicles in your account and press ‘Start’. The cloud based CellOPark portal gives you secure access parking to your history as well as the ability to produce reports, change your account settings and control your parking payments online.

The optional Premium membership is $1.99 per vehicle per month and only charged in months the CellOPark app is used. Premium account holders receive push notification reminders after driving away from a parking bay and SMS reminders before allowable parking time ends.

Registering with CellOPark is easy and best of all it's FREE – so sign up now and start enjoying a new level of parking convenience.

CellOPark is available with selected campus parking providers throughout Australia and in cities such as Brisbane, Wollongong and Fremantle. Look out for CellOPark zone signage coming soon to a city near you.

About CellOPark

Delivering Integrated Smarter Parking Solutions that deliver efficiencies for both motorists and parking providers, CellOPark is Australia’s leader in contemporary Pay-by-Phone, Pay-by-App and Virtual Permit systems. Secure data centres and support centres are exclusively Australian based.

Every day thousands of CellOPark members enjoy the convenience of using their mobile phone to pay for a car space rather than feeding coins or credit cards into a traditional parking machine. ‘Providing Options’ including smartphone and non-smartphone payment methods linked to debit cards, credit cards, unique CellOPark pre-paid cards, or PayPal top-ups, CellOPark tailors Smarter Parking solutions using multiple integrated technologies for municipalities, universities and private parking providers.

Find out more about CellOPark by visiting our website www.cellopark.com.au

Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 5.80

Yet another world’s first from CellOPark – introducing the first off-street parking watch app!
If you park in one of our affiliated off-street (boom-gated) carparks you can now confirm your session directly from your Apple watch in one click. You can then skip the pay-machine and drive right out. It’s that easy.

And as always, some bug fixes and performance improvements.

Ratings and Reviews

3.4 out of 5
632 Ratings
632 Ratings
Ddstco ,

Can’t believe how successful they’ve been

Can’t believe Cellopark managed to sign up Brisbane City Council and UQ.

The app is downright hostile to users. It is by far the worst designed and least user friendly app on my phone. It looks like a child designed the user interface. Instead of just tapping to start/stop a parking session, you’ve got to do some old-school “slide to unlock” style gestures in a direction that isn’t explained. The app is ugly, hasn’t been updated for iPhone X, but even on older iPhones the app will look like something out the 90s. Not user friendly and as complicated as you could possibly make it. There are large intrusive ads, for the “premium” service all over the app. They take up the majority of the screen. This app is so hideous looking at is like pouring seawater in your eyes. You can’t pay with PayPal, Apple Pay only credit card. It is a great idea, but the execution is beyond terrible. This app is a total dumpster fire and needs to be rewritten from the ground up, with a focus on simplicity, user friendliness, ease-of/use, proper design and functionality. These have got to be some of the laziest devs around, no one would ever use this app by choice, the only reason anyone I know uses it is because UQ forces you to use it. Cellopark has a captive-audience by way of UQ and Brisbane City Council.

Developer Response ,

Hi Ddstco, Thank you for your detailed feedback.
While we do not remember having apps in the 90's the design is a matter of taste and while we appreciate you do not like it - many other do...
We are also very sorry but many of your comments are simply incorrect - you do not have to 'swipe' to start - you can simply switch to 'click' to start in the app settings (even if many other things you do - like answer call is still swipe..).
There are NO ads in the app. The premium reminder services is a service by CellOPark but is in no way an add (just like many other services that have a Basic and a Premium account) and takes a small part of the screen (less than 1/8...).
You CAN use PayPal AND POLi to top-up a prepaid account. Unfortunately, we cannot currently offer PayPal on post-paid accounts due to their very high costs. Apple Pay is not supported due to the nature of the account and charges (i.e. – post-paid varying charges).
In both UQ and Brisbane you do have other options to pay for parking (such as the parking machines or parking permits) so no-one is captive in either of those places and the fantastic uptake we have in both clearly shows that many do not think like you and do choose to use our app.
Lastly, any and all parking apps need to know 2 basic things from the user - 1. which vehicle they are parking and 2. The zone in which they are parked (in order to charge the correct tariff). To that extent, CellOPark offers more options than any other parking app in the world - you can scan the QR, search, scroll, type, use the map or add to favourites. Once selected – all you have to do is swipe (or click) to start. We are not sure why you feel this is not simple or user friendly and if you have any suggestions as to how we can improve that – we’d love to hear from you.

eman7066 ,

Don't know why they hate

TLDR: this app is good

So parking at my uni is $1.50 per hour with a $6 cap per transaction. About 3 hours into the day I planned on going home so I turned off my parking meter but on the way out I decided that I wanted to stay the rest of the day 😂. So I started the meter again. At this time I didn't know about the transaction cap. I checked my recent parking for the day and instead of being charged for two different tickets, which would have been about 10-12 bucks, I was only charged $6 even though I left my spot and stopped the meter in between. I was surprised that you guys would have my back like that, helping out a broke uni student 🙏🏾🙏🏾

The interface is a lil chunky but it's a new app so that's fine, there's time to improve. It makes life so much easier and I have no bad comments about it. All the 1 star recommendations are overreaction to small things.

tm200001 ,

it's functional

The app is alright and does the job. I have an iPhone X so it's kinda annoying that it isn't optimised. I have no idea how much I'm getting charged for my parking without going through multiple screens and that too how do I know if I'm getting charged the student rate or visitor rate till after I've paid? I signed up to premium by accident due to the horribly placed banner right in the middle of the screen, if you want to make your app offer premium don't make it that easy to misclick. At macq I have no idea whether I'm getting a fine or not as there is no cell O park signs anywhere. The most annoying thing however is the responses to the reviews, instead of trying to fix the problems from the feedback the company is defending their app quite rudely. If you have to defend your app from feedback you know should know that there is sth wrong. Take this as stuff you can fix cause mobile app parking is a lot easier and I'd hate to see it fail.

Developer Response ,

Hi tm200001,
Thank you for your detailed feedback.
Kindly note that CellOPark does not set the rules, rates and/or parking limitations. We display those in the app (next to each zone there's a '$' sign that will show you the tariff) for reference only. Signage is also out of our hands and is up to MQ.
A new updated version will be released very soon that addresses many of the feedback provided over the last year and we would be happy to hear from you once you try it.

Information

Seller
cellopark technology LTD
Size
61.7 MB
Category
Utilities
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© Cellopark
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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