iPhone Screenshots

Description

Description

CellOPark is the most convenient and lowest-cost parking payment app for your smartphone. With more users than any other parking app in Australia and still FREE with no strings attached, you will pay no more to use CellOPark and never touch a pay machine again.

• Winner of the International Parking Institute 2014 award for merit in innovation
• 2015 Winner of the Parking Australia Innovation award
• Start and stop parking from the security and comfort of your car
• Pay only for the time you park (No more over-feeding the meter!)
• Use the app to see exactly how much time you have left

User Reviews

• “I’ve been using it for months now. So easy to use and negates the need to ensure you have coinage in your pocket.”
• “Excellent app. I wouldn't park without it. Best thing is, you only pay for the time you have parked. No need to drive off with an amount of parking time paid and not used. Everyone should have this app with them.
• “I've been using this for over a month now. Seems to work a treat. Beats waiting for a credit card transaction to happen”

How it works

With CellOPark you can instantly start and stop parking a paid parking session in a CellOPark zone by using the app to scan the sign-posted QR code or select the zone number; confirm your car from a list of vehicles in your account and press ‘Start’. The cloud based CellOPark portal gives you secure access parking to your history as well as the ability to produce reports, change your account settings and control your parking payments online.

The optional Premium membership is $1.99 per vehicle per month and only charged in months the CellOPark app is used. Premium account holders receive push notification reminders after driving away from a parking bay and SMS reminders before allowable parking time ends.

Registering with CellOPark is easy and best of all it's FREE – so sign up now and start enjoying a new level of parking convenience.

CellOPark is available with selected campus parking providers throughout Australia and in cities such as Brisbane, Wollongong and Fremantle. Look out for CellOPark zone signage coming soon to a city near you.

About CellOPark

Delivering Integrated Smarter Parking Solutions that deliver efficiencies for both motorists and parking providers, CellOPark is Australia’s leader in contemporary Pay-by-Phone, Pay-by-App and Virtual Permit systems. Secure data centres and support centres are exclusively Australian based.

Every day thousands of CellOPark members enjoy the convenience of using their mobile phone to pay for a car space rather than feeding coins or credit cards into a traditional parking machine. ‘Providing Options’ including smartphone and non-smartphone payment methods linked to debit cards, credit cards, unique CellOPark pre-paid cards, or PayPal top-ups, CellOPark tailors Smarter Parking solutions using multiple integrated technologies for municipalities, universities and private parking providers.

Find out more about CellOPark by visiting our website www.cellopark.com.au

Continued use of GPS running in the background can dramatically decrease battery life.

What's New

Version 5.70

· Added direct link to zone tariffs popup from multiple locations
· Added link to online account login from the app settings
· Added license plate confirmation message when adding or editing a vehicle
· iPhone X compatibility fixes
· Some bug fixes and performance improvements.

Customer Reviews

2.3 out of 5

97 Ratings

97 Ratings

Don't know why they hate

eman7066

TLDR: this app is good

So parking at my uni is $1.50 per hour with a $6 cap per transaction. About 3 hours into the day I planned on going home so I turned off my parking meter but on the way out I decided that I wanted to stay the rest of the day 😂. So I started the meter again. At this time I didn't know about the transaction cap. I checked my recent parking for the day and instead of being charged for two different tickets, which would have been about 10-12 bucks, I was only charged $6 even though I left my spot and stopped the meter in between. I was surprised that you guys would have my back like that, helping out a broke uni student 🙏🏾🙏🏾

The interface is a lil chunky but it's a new app so that's fine, there's time to improve. It makes life so much easier and I have no bad comments about it. All the 1 star recommendations are overreaction to small things.

Beware of traps

deesse23

In Brisbane you have no option but to use this app if you want the convenience of paying for parking by smartphone. The previous iPark app was excellent. Very quick to enter details and start your session and you could have as many vehicles as you wanted listed; great if you drive fleet vehicles. Also very clear listing of parking history.

So now we have to use Cellopark. It’s slower to use and you can only have three vehicles listed.

The extra charges are not clearly explained and as many other reviewers have pointed out, you can very easily find yourself signed up for the premium service without your knowledge. You can complain as much as you like and they won’t budge an inch because they know you have no power as a consumer. You can’t go to a competitor because they have done an exclusivity deal with your local council.

Developer Response

Hi Deesse,
Thank you for your feedback.
With CellOPark you have many ways to start a session (you can use the Map, scan a QR, search for Zone number, Meter ID or street name, scroll through the zones or use the favorite zones).
Our statistics show that the average time to start a transaction (from launching the app to closing it) is around 17 seconds, which by many would be regarded as quite fast.
We do appreciate the feedback about the number of vehicles and while we do offer unlimited vehicles in our BIZ accounts, we plan on increasing the number of vehicles for Private accounts early next year
Regarding the costs, please note that unlike iPark (where you were paying up to 90c per transaction on top of the parking fees) CellOPark offers an entirely free account.
Even though we believe our premium reminder services are great value for money (it can easily save you more than it costs), especially in Brisbane, we do not opt you in automatically nor do we force you to use the service.
If you have any questions, please do not hesitate to contact our support.

Forced to supply credit card

Chris Gr

My university recently swapped all paid parking to this app. I study at a satellite campus run as a partnership, so I park there under a different authority. This means I'm at uni once every six months, and after calling customer support I discovered my only option for paying for my parking was to download this app and supply my credit card number. I detest keeping credit card details stored in any device or computer - it's a security risk I don't feel comfortable with. Due to this, I will look forward to the day when I can uninstall this app forever.

Update: developer has contacted me, stating that due to their state of the art encryption and file system, giving them my credit card details represents no risk.

Whilst I appreciate their feedback, it ignores the main thrust of my complaint - I don't want to use an app to pay for parking once every 6 months. I even called their helpline and attempted to pay via the phone, and was told my only option was the app. I used to have a multitude of ways to pay for my parking at uni. Now I just have this crappy app, and a gigantic bag of 1 & 2 dollar coins that I can't use for parking anymore.

What does this company do for people that don't have smart phones? Do they just pay for their parking by getting and paying a fine?

Developer Response

Dear Chris,
We are very sorry you feel this way but your issue seems to be with the university, not us, so why leave this kind of feedback?
Regardless, CellOPark is PCI-DSS approved which means we utilise the highest security standards AND we do NOT store your card details, we tokenise them using a PCI-DSS L1 approved gateway.
If you are still not satisfied we also offer a prepaid option where you do not even have to provide your credit card details so your feedback is really uncalled for.

Information

Seller
cellopark technology LTD
Size
56.3 MB
Category
Utilities
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© Cellopark
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

You May Also Like