iPhone Screenshots


CGU helps you see it through at those crucial moments. Whether on the road, at home, or travelling overseas, CGU Claim Support helps you record essential incident details straight after an event occurs.

If you’ve been in a vehicle accident, this app will guide you through recording accident details before you have left the scene – these include registration numbers, witness details and photos. You can choose to share these details immediately with CGU’s claims team and start the claims process, or just keep them as a record for further down the track.

If you’re a CGU travel insurance customer, download the app before you head off on your trip to ensure you have our emergency travel assistance contact numbers easily accessible in case you need to talk to us urgently.

Keep this app on your phone for when you need us to help you see it through.

Help us make this app better by providing feedback, though our support page at www.cgu.com.au/ClaimSupportApp.

What’s New

Version 1.0.2

Bug fixes

Ratings and Reviews

Tongrey ,

Needs work

The idea is great, but it has issues.

-if you try to type in an address for the accident location it just keeps coming up with an internet connection error. I had to drag the dropped pin to where the accident occurred to overcome this.

-once I had filled everything out and chose to send the claim, only the pictures went into the email, nothing else came through.

-probably only really useful for prompting what information to grab after an accident until it's fixed.

I'm using iPhone 7plus with 10.3.1

CGU app lover ,

Great user experience.

Very handy, came just in time ! Highly recommended.


21.7 MB
Requires iOS 7.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© 2017 Insurance Australia Limited trading as CGU Insurance


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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