This mobile app is a great way for locals and visitors to report issues to Council of the City of Gold Coast.
In just a few clicks you can report an issue from anywhere in the city, at any time of day. Simply open a report, take a photo and submit. It's that easy.
Once you submit the report, the photo and its GPS location will instantly be sent to City of Gold Coast.
Once the issue has been logged, the City will arrange to remove, fix, maintain or respond to your report as required.
You can report any of the following issues:
• Abandoned Trolley
• Abandoned Vehicle
• Illegal Camping
• Illegal Parking
• Illegal Dumping
• Park Bin
• Playground Equipment
• Street Sign
• Street Sweeping
• Water Leak
• Other Issues
The City of Gold Coast app has been designed for reporting non-urgent issues. For any urgent issues, please contact us by phone. During a disaster event, please use the City of Gold Coast's Disaster Hotline, the State Emergency Service (SES) and 000 for life threatening emergencies.
The vendor (CitySourced) will be capturing, transmitting, recording, managing, processing and storing data on behalf of City of Gold Coast.
Information Collection Notice
Council of the City of Gold Coast (Council) is collecting your personal information in order to provide the services requested, perform associated Council functions and services, and to update and maintain Council's customer information records. Your information is handled in accordance with the Information Privacy Act (Qld) 2009 and may only be accessed by Councillors, Council employees and authorised contractors. Unless authorised or required by law, we will not provide your personal information to any other person or agency.
For further information go to www.cityofgoldcoast.com.au/privacy
Council may also use your personal information in order to contact you to provide you with information regarding Council functions and services. If you do not wish to receive such information please opt out using the unsubscribe link in the communication material sent to you.
A bug has been fixed that affected iOS 11 users.
Ratings and Reviews
Issued this app a few times to report issues and all were followed through with emails and even a phone call on my last request.
Very efficient service
Takes them forever to act on anything. Looks like a good idea but unfortunately council are hopeless at dealing with anything in a timely fashion if at all. Also appears to be ignored over the weekend so anything urgent is pointless to notify them about.
Every council should have an app just like this
Up to six family members will be able to use this app with Family Sharing enabled.