iPhone Screenshots

Description

Managing your CityLink account has never been easier. Check your balance, view trips, top up your account, add/remove vehicles and set up automatic payments, with just a few taps.

Popular features:

• See your account balance and status instantly.
• Top up your account quickly and securely, whenever you need to.
• Choose when and how much to top up using autopay.
• Review your recent activity in the Trips tab: see trip history details and costs and compare your monthly spend.
• Sold or bought a car? Add and remove vehicles with just a few taps.
• Moved house? Update your personal details instantly.
• Stay informed: enable notifications to get relevant and timely information about your account.

Want to know more about CityLink app? Discover all its features and functionality here - https://www.citylink.com.au/app/overview

The CityLink app is just one of the many ways we’re working to make your life easier. If you’d like to share your feedback or suggest future features, please email us at mobileapps@transurban.com or visit https://www.citylink.com.au/app/support

IMPORTANT INFORMATION

By downloading this CityLink app, you confirm that you have read and agreed to the CityLink Customer Service Agreement relevant to your account, CityLink App Terms of Use, the Transurban Privacy Policy and the Transurban Credit Reporting Policy. The Transurban Privacy Policy describe how CityLink Melbourne Limited (a member of the Transurban Group) collects, discloses and uses your personal information and how you may contact us in relation to your personal information. Our Credit Reporting Policy lists the credit reporting bodies to which we may disclose your personal information if your account is in default. If you do not provide us with the information necessary for maintaining your CityLink account, we will not be able to authorise your use of CityLink’s services and you may incur fines and other penalties as a result.

What's New

Version 2.8.2

Thanks for using the CityLink App. To improve your experience, we release updates regularly.
In this release:

• We are working to address issues that you have sent through - thanks to those CityLink customers who have been in touch. This release has a number of small improvements.

If you have any trouble with the CityLink app, please email us at mobileapps@transurban.com or visit https://www.citylink.com.au/app/support.

Ratings and Reviews

2.4 out of 5

81 Ratings
81 Ratings

VERY ANNOYED

MBTWTY

I used to love this app until the update. You can not turn off Auto top up so when your balance gets down to $20 they will automatically take $40 out of your account to top up. It should be the consumers choice whether to top up and how much to pay. CityLink keep all that money in their account to accumulate interest. The only way to stop this happening is to call up and have your credit card details removed (which we should be able to do ourselves) so then I was told that I have to make a payment using the internet and it doesn’t go through for three to four days. Thanks for making it harder CityLink. I only use etag once a week so I don’t need to put $40 at a time into my account. NOT HAPPY!!!!!

Contact The Ombudsman

JayDenRob

According to the .gov page Citylink as a company must be kept at a high standard and I truthfully don’t believe this is occurring based on mine and others experiences. The app functions but doesn’t provide the choice that we as consumers are entitled to as far as top up amounts. you can hit me with terms and conditions all you like but unless there are changes made to the experience your company will be at the mercy of the public who funds it

Yes

Gret Gustavson

Didn’t know that there was an app for ages, but this app has now made my life much easier. App is simple but that’s all it needs to be. Fingerprint login and slide to pay are nice touches, literally

Information

Seller
TRANSURBAN LIMITED
Size
121.9 MB
Category
Travel
Compatibility
Requires iOS 8.2 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© Transurban Limited
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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