Fishdom 4+

Re problems with your game.

I have been playing Fishdom for a long time now, up to level 10,251 and am getting a little frustrated. Playing the Cups give you very little coins, why is this so?? Just because we get to the cup’s shouldn’t mean we get less, it just makes it harder to get the fish bowls finished. Because we get to the end waiting for levels we shouldn’t be disadvantaged. Also surely you can come up with a new challenge in the weekly challenge, although I shouldn’t say weekly as of late we have missed a few weeks and what is with the gold pass cut from 30 to 20 to now only 6 days and for the same money?? Another idea would be to have a little envelope at the top left of our screens where we can put some extra time we get to play when it’s the end of the evening and we win 2 hours of free play and can’t utilise it. Please feel free to respond.

Now an unplayable game!

I am genuinely furious with support. The update was available to me before the last event finished. When I updated, on the pass screen it was still showing as active, but when playing the levels it was locked. The only way to unlock it was to buy the pass again! I didn’t of course. I contacted support instead and those idiots have dismissed me at least 4 times now. First time was to tell me the event was over, because that’s just how long it took them to look at my complaint! The other 3 said, because it shows as active in the pass screen shot I sent them, then there was no problem. I don’t know how else to explain it. When playing the levels, I couldn’t access the features of the pass that I had paid for! And having them close my complaint right away and having to go through a mass of bot help responses is enough to make me scream! There is no support from support!

This game used to be good. The events were about collecting things to get the bonuses so you could actually progress through the game. They changed it to passing levels which is now almost impossible unless you want to PAY your way through instead of PLAY your way though! The game is no longer enjoyable and the paid rewards are just no longer worth my money! They have changed a playable enjoyable game to a payable frustrating waste of time!

Developer Response ,

Hello Serinayde,

We are so sorry to hear about your experience and are very sorry for the inconvenience caused. Please do reach out to our customer experience team once again and I am sure that they will make up for all the trouble you faced. We are also sorry to hear that you feel the game is now pay-to-play. We can assure you that this is not the case.

Thanks.

Just want your money

I have been playing fishdom for a few years now. I’m up to level 2409. Over the past few months I have noticed that the levels are completely rigged to lose. It’s gotten to the point where it may take days to complete one level unless of course you pay for a power pack of some sorts. Previously I used to purchase power packs etc... but on my terms. The game has become like a pockie machine. You’ll win a few levels and then a “super hard” gets thrown in there, it’s not “super hard” it’s designed for you to lose so that way you pay them for a power pack to pass the level. I don’t play games, this is the only one I have ever played in my spare time and I have loved it. But the fact that the app is now allowing greed to take over player enjoyment has now made me delete the app. I understand that as an evolving business there are costs that will increase meaning you need to be able to increase business revenue. But it’s at the point where the sly tactics that are being used in the game to take peoples money is just ludicrous. This isn’t a casino. If you want to promote gambling, advertise your game as a casino / gambling game.

I’m response to developer comment: that’s funny considering there are a number of user comments all experiencing the exact same issues! A bit ironic don’t you think?!!!!

Developer Response ,

Hi,

Thanks for reaching out to us with your valuable feedback regarding the difficulty of the levels and feeling that you would need to make purchases in order to proceed. We can assure you that this isn't the case.

Nonetheless, your feedback is much appreciated.