Description

Booking your next health appointment is quick and easy with HealthEngine, Australia’s #1 healthcare app. With over 11,000 health practitioners — including doctors, dentists, physiotherapists, chiropractors and many more listed around Australia — HealthEngine connects you with health practitioners when you need it the most.

*** Featured in The Age, The Sydney Morning Herald, The West Australian, Women's Weekly, BRW, The Australian, ABC, Reuters, ZDNet, Macworld, Delimiter, and many more! ***

*** Recognised by Apple as a "What's Hot" App and Top 10 Free Health App in the App Store! ***

Reviews
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"It's the app that should be on everyone's phone, just in case." — Herald Sun

"This app is perfect for people visiting a new area, tourists, international students, and anyone else who needs to find a health practitioner... It's an extremely easy to use app, with a neat user interface that displays all necessary information with clarity." — Macworld

"This app uses the same content as the HealthEngine website to provide a quick and easy search service for health practitioners and health practices in Australia. But its capabilities don't stop there. It can also be used to find and book appointments with an available GP." — Australian Doctor


Main Features
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- Access thousands of appointments at over 3,000+ health practices (doctors, dentists, physiotherapists, chiropractors, psychologists and many more) across Australia in real time, 24/7.
- Bookings confirmed instantly.
- Read real patient reviews.


Additional Features
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- Find health practitioners, either in a specific location or near you.
- Add practice favourites to easily find details for future bookings.
- View rich content including names, addresses, phone numbers, descriptions, staff, photos, opening hours, maps, and reviews for a wide range of health practitioners and health practices.
- Get directions to your local practitioner, and add them to your address book.
- Manage your bookings from within the app, and be reminded on the day of your appointment.
- Check into your appointment quickly and easily using the app when you arrive at the practice (supported practices only).


About HealthEngine
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Australia is a lucky country, with world-class facilities, well trained health professionals and cutting edge medical research.

But navigating the healthcare system can be daunting and problematic. Finding a qualified provider, nearby, isn't an easy task. And as our lives get increasingly inundated, those options spread few and far between. It seems in the drive for improved services, newer technology and more specialties, the individual has been forgotten.

HealthEngine brings ease to the healthcare system by breaking down those barriers and putting patients back at the heart of it — where patients belong. It empowers you to make informed choices about your healthcare, offering access, availability and a seamless experience never seen before. It's about taking the best of healthcare services in Australia and putting it at your fingertips.

HealthEngine is the clever, practical and useful way to find and book an appointment 24/7, allowing consumers to fully benefit from Australia’s great healthcare system.

Gain better access to healthcare with HealthEngine.
Like us? Visit http://healthengine.com.au/ and click the links to like us on Facebook or follow us on Twitter.

What's New

Version 5.8

- Book quicker and easier than ever before with your Care Team.
- Make it's really easy to add and remove your favourite practitioners and practices
- Updated design of​ Patient Accounts screen
- Bug Fixes

Customer Reviews

3.6 out of 5

155 Ratings

155 Ratings

Deletes all my historical data

lucd13

I used to love this app, but now the app clearly doesn't like people. It's a crashy crash app, these days.
This app was very handy - not just booking appointments in and out of hours, but adding it to my calendar and the ability to change things around without the painful hold times of my doctors clinic. The medication reminders pushed through to the Apple Watch are pretty cool, too, for someone like me who kept missing the right time to take it. The app's use of up to date features like 3D Touch and Face ID are nice to see.
However there are two annoying features : 1) the frequent notifications asking me to review my medication. This app wants to be the Yelp or TripAdvisor of the pharmaceutical world. Every day I get the notification. Every day I hit 'No thanks, I'm OK'. Every day it tries again.
And now 2) is that it keeps crashing when opened which in turn has caused my medications and their reminders to be deleted from the app. I add them back and it's says 'No, I want them deleted' and erases everything in another crash.

Developer Response

Hey there! Thanks for your thorough feedback and review of our app! We have recently provided an update for the app which includes a fix for both issues you have reported. This is to ensure the app is working cohesively and reliably for our patients.

If you are finding the app is still encountering the same errors, please do not hesitate to contact on 1300 377 639 ( Patient line 1 ) or email us at health_concierge@healthengine.com.au.

Not happy .

Kelzah71

Went from great to flop in one update. The app won’t even let you sign in before it crashes. As a person who has bad back pain due to an injury, I had to say that the app is the best thing that came out especially for anyone who has problems and need a doctor, the app gives you all the times available from any practice you choose. Now in less than a week I’ve gone from making appointments to my Doctor and Physiotherapy to having the app crash without me even having the chance to open it with my PIN number even if you tried the fingerprint the app won’t even stay open long enough. Please fix this issue as I’m still calling doctors and Physiotherapy getting put on hold and not being able to get and appointment on the day I need it. This was a 5 star app at first and now not so much.

Developer Response

Hey there! We have noted the bug of the app crashing, what you need to do is uninstall the app and reinstall. From this point, it should work seamlessly and not crash. Once done this, you can also easily disable the Touch ID/Passcode function in the app by clicking into "Profile" in the far bottom right corner, from here you need to scroll down and you will see a subheading called "Privacy", under this sub-header you will be able to see the function to enable/disable the Touch ID/Passcode.

If you still encounter the issue of the app crashing, do not hesitate to contact us at health_concierge@healthengine.com.au or call 1300 377 639 and click through to extension 1.

Hit and Miss

Katie004

When this app works, it’s great however, there have been several times over the last few months where it doesn’t. For example: Yesterday (Sunday) I used the app to book an appt with my GP, there were plenty of appointments to choose from over the following two weeks. Today when I went to change the appointment time, the app tells me there are no appointments available at all over the coming weeks, with any of the doctors there. This is not the first time this has happened, I’ve experienced this bug on several occasions and when I’ve rung the centre directly, they’ve been able to book me into one of the many spots available. It’s a shame the app isn’t consistent.

Information

Seller
HealthEngine Pty Ltd
Size
89.5 MB
Category
Health & Fitness
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2017 HealthEngine Pty Ltd
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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