iPhone Screenshots

Description

Use Hey You to order coffee, food and drink before you arrive. Discover new cafes, view menus, order, pay and collect loyalty - all from your mobile!

1. Discover new places to eat and drink: Find places nearby or search a different area.
2. No need to wait in line: Order ahead and beat the queue
3. Leave your wallet at home with cashless payment
4. Get instant loyalty benefits without the hassle of cards and stamping
5. Tax receipt: Select to be emailed a tax receipt after you've ordered

What's New

Version 4.2.3

In this version, we've fixed a bug for some customers being automatically logged out, and the nearby venues list not updating on refresh.

We're always looking for ways to improve your Hey You experience. We'd love to hear your feedback and suggestions at support@heyyou.com.au. Oh and, if you enjoy beating the queue, please consider taking a few minutes to review our app.

Ratings and Reviews

4.7 out of 5

1.8K Ratings

1.8K Ratings

Still had to wait

Purple-Lava

Imagine my reaction after I pre-ordered (15mins) a coffee then waited in line at the shop to pick it up and only just to realize it still needed to be made - thus having to wait another 15mins. Note to company: There's a lot wrong with your business model - it's flawed as you are forced to rely on and are at the mercy of the merchant as they are your first point of contact to your customers - something you must already know. Another issue is and I understand that it the app is about beating the que but when there is no que it still costs you time and money to use the app. Along with these issues I see customers, that don't use the pre-order system, perplexed and angry when they see people 'jumping the que' - something that causes animosity for the merchant. I could go on with other shortcomings but I'm not getting paid for my time. This ones for free though :)

Developer Response

Sorry for the poor experience. We appreciate the time you took providing this feedback. This isn't the case with all cafes and it was unfortunate you had to experience it. We want to address all you concern as well as give feedback to the cafe, please write in to support@heyyou.com.au and we will investigate on this further. Cheers.

Pretty darn happy

Changy232

Really happy with this app actually gives me the extra time to get ready in the morning and still get my coffee because my regular shop is slow as molasses with makin coffees.... only annoyance I have is the history tab where it says order again, when you click it I have to fill out my order again, surely there has to be a way to make the order pre populate with what you had before it would save so much effort and make this guy more of a promoter!

Great when you're in a hurry

2kids&dog

I love being able to order when I'm on the bus and have my coffee ready as soon as I get off. I pay as I go which is slightly more expensive but as such I haven't encountered the issues that other reviewers do. If you prepay there should be the ability to pull the funds back if required, particularly if you're "go to" cafe stops being a part of this system.

Information

Seller
Hey You Pty Ltd
Size
73.5 MB
Category
Food & Drink
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© Hey You Pty Ltd™
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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