iPhone Screenshots

Description

Use Hey You to order coffee, food and drink before you arrive. Discover new cafes, view menus, order, pay and collect loyalty - all from your mobile!

1. Discover new places to eat and drink: Find places nearby or search a different area.
2. No need to wait in line: Order ahead and beat the queue
3. Leave your wallet at home with cashless payment
4. Get instant loyalty benefits without the hassle of cards and stamping
5. Tax receipt: Select to be emailed a tax receipt after you've ordered

What's New

Version 4.3

This update brings a new look for the venue list, making it easier to browse. Other improvements include an easily accessible feedback feature, UX tweaks and bug fixes.

We're always looking to improve your Hey You experience. We'd love to hear your feedback and suggestions at support@heyyou.com.au. If you enjoy beating the queue, please consider taking a few minutes to review our app.

Ratings and Reviews

4.7 out of 5

5.2K Ratings
5.2K Ratings

Happy Caffeinated Monday Mornings

Emools77

Well every morning really... Convenient, quick, no chance of a misheard order or forgetting to ask for 'extra hot' when you eventually get to the counter. You can also check out what is available at the cafe while stuck on the train/bus, work out what you want to order and don't have to hold other customers up while asking in store/ and being embarrassed by asking for prices. It's all there in the App. And for those worried about any animosity from other customers in store when you rock in like a VIP and head straight to the counter to pick up your order in any cafe whether you have been there before or not, let them be jealous, get over it or you could actually be nice and share your little secret with them!

Convenient but spammy

dondonw

The core UI is fine, and if you order coffee from places that use it, and you are too lazy to bring your own cup, then it’s very convenient.

However, lately it has got extremely spammy. Eg about once or twice a week I get a notification from Hey You that it thinks it would be a great day for me to use it to order food or coffee. Ummmmm, that’s not what notifications are for.

Somewhere at Hey You there are probably some people who call themselves Engagement engineers or Growth engineers or something who have either done the maths or are just guessing, and think it’s better for them to abuse the notifications this way and get pliable people to use order coffee through the app more often, than to limit their use of notifications, and not make people like me delete the app. I wonder whether they’re actually measuring both those metrics when they report their successes?

Still had to wait

Purple-Lava

Imagine my reaction after I pre-ordered (15mins) a coffee then waited in line at the shop to pick it up and only just to realize it still needed to be made - thus having to wait another 15mins. Note to company: There's a lot wrong with your business model - it's flawed as you are forced to rely on and are at the mercy of the merchant as they are your first point of contact to your customers - something you must already know. Another issue is and I understand that it the app is about beating the que but when there is no que it still costs you time and money to use the app. Along with these issues I see customers, that don't use the pre-order system, perplexed and angry when they see people 'jumping the que' - something that causes animosity for the merchant. I could go on with other shortcomings but I'm not getting paid for my time. This ones for free though :)

Developer Response

Sorry for the poor experience. We appreciate the time you took providing this feedback. This isn't the case with all cafes and it was unfortunate you had to experience it. We want to address all you concern as well as give feedback to the cafe, please write in to support@heyyou.com.au and we will investigate on this further. Cheers.

Information

Seller
Hey You Pty Ltd
Size
76.9 MB
Category
Food & Drink
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© Hey You Pty Ltd™
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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