Using HotDoc, you can book doctor appointments anywhere, at any time with your favourite medical clinic.
It’s easy to find, select and book your doctor, choosing a day and time that suits you and save your favourite clinic to make it even easier to book future appointments. You’ll also save time by checking in and seeing your place in the queue when you arrive.
Booking is simple:
1. Search by your doctor's name, clinic name or see what's nearby
2. Select your preferred doctor
3. Secure your chosen date and time for your appointment
By using HotDoc, you'll also be able to:
• See your place in the queue once you arrive at the clinic
• Book appointments for children, dependants and family members
• See the availability of doctors instantly
• Get SMS and Push Notification reminders for appointments
• Email notifications confirming your appointment
What patients say about using HotDoc
Best app for booking doctor appointments. Found to be most reliable. Quick and easy to use as favourites saved, 3 clicks and an appointment is favourite. Really is a must have. Wouldn't be without. Thanks very much 5 stars!
Great app. I use it all the time to book appointments. Quick & easy at any time.
One of the best apps. Easy to use choose your doctor and the day. You can make an appointment any time you want. 5+. Thanks!
HotDoc is Australia’s leading Patient Engagement Platform, trusted by over 11,000 GPs and 1.7 million Australian’s to book and manage their health appointments.
We value patients privacy and the security of patient data. We never on-sell any data and only share patient information directly with your selected clinic.
Our core belief is that the best patient outcomes are achieved by maintaining the continuity of care with your trusted health practitioner.
Thanks for using HotDoc! We're listening to your feedback and in this release we've fixed a few issues for a smoother booking experience.
Ratings and Reviews
Could be better
The GP I use has two practices in the same suburb. It's great that I can save one doctor as a favourite but if they're not available when I need them, I want to be able to favourite both the practices, so I can quickly find other doctors in the same practice without having to scroll or search and filter through every practice in the region to find another GP in my practice! Can we please have the option to favourite multiple GPs or practices?? That aside some of my appointments booked through the app do not show in the app... yet I got confirmation email and the appointment is auto confirmed and the practice reception also see it. I want to change it but I can't cancel it because it's not there so I have to waste time calling the practice to cancel or change appointments... which totally defeats the object of having the app.
Developer Response ,
Hi Lukeage92, thank you for your feedback, I am sorry to hear that you have had some issues using our app. We now support adding multiple practices and doctors to your favourites so I hope this is working better for you! If you are still experiencing any other issues please let us know at firstname.lastname@example.org and our team will be more than happy to assist.
I currently don’t have a phone number so had to use a friends so annoying. I also wanted an extra long appointment I think I’ve booked 2 appointments next to each other at least I tried to but the appointment notification says at the first start time it doesn’t mention the second one I booked although the second time disappeared on the screen to choose from so I’ll wait n see. Also I wanted to book a Pap smear at the same time and thought I’d better not book 3 appointments at once I’ll have to wait and see what I get. I found the appointment s screen not very good. I would have liked to be able to email the office and let them know but there was no place to do that from. Very confusing and time consuming in the end. Not everyone has a phone you know.
(Most) negative reviews have nothing to do with app.
This is more for people reading the reviews before downloading. the common denominator in the low star reviews are from stuff ups and inconsistencies that are not on the HotDocs end of things. Being upset that someone has to still wait to see their doctor or that what they thought was a bulk billing clinic is no so- is not the responsibility or fault of this App.
I haven’t used it very long but used the online site multiple times and as a forgetful mother of 1 year old twins I can garentee you this app is a life saver, especially if you’re like me and the concept of talking on the phone gives you hives haha.
Developer Response ,
Thanks for your feedback! We're happy to hear we've made it easy for you to book appointments for your family 😊
- HotDoc Online Pty Ltd
- 17.1 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Medical/Treatment Information
- © 2018 HotDoc Online Pty Ltd
Up to six family members will be able to use this app with Family Sharing enabled.