HotDoc lets patients Australia-wide book medical appointments with their favourite general practice and allied health providers. The service is free to users and allows patients to book a doctor's appointment in 3 easy steps:
1. Choose a reason for your visit
2. Select a practitioner
3. Choose an appointment time
By using the HotDoc mobile app, you'll also have access to the following features:
- See availability of doctors in real time
- Fast access to your favourite medical providers and practitioners
- Customised doctor and appointment type set-up to ensure you book with the right doctor based on your condition
- Quick bookings on behalf of family members and dependants
- Email notifications confirming your appointment
- Ability to cancel your appointment adhering to provider guidelines
HotDoc was founded in 2012 to streamline how GPs and patients communicate health information. Since that time, HotDoc has become Australia's leading patient engagement platform, which is trusted by over 9,000 GPs.
Our core belief is the best patient outcomes are achieved by established and continued relationships with trusted health
providers. We help practices improve the depth of their connections with patients, while improving practice efficiency.
We want to become the technology used by patients and healthcare providers to coordinate care and empower patients to manage their health.
Bug fixes and performance improvements
Ratings and Reviews
Could be better
The GP I use has two practices in the same suburb. It's great that I can save one doctor as a favourite but if they're not available when I need them, I want to be able to favourite both the practices, so I can quickly find other doctors in the same practice without having to scroll or search and filter through every practice in the region to find another GP in my practice! Can we please have the option to favourite multiple GPs or practices?? That aside some of my appointments booked through the app do not show in the app... yet I got confirmation email and the appointment is auto confirmed and the practice reception also see it. I want to change it but I can't cancel it because it's not there so I have to waste time calling the practice to cancel or change appointments... which totally defeats the object of having the app.
So far, so good. I wish there was a way for the app to integrate any appointments I’ve made while I was at the doctors. Sometimes I book my next appointment once I’m done, but the app doesn’t pick up the booking from the clinics system. Perhaps issuing each patient with a unique identifier, that the booking system and app recognise?.. without the need for adding further personal information to the app?.. Anyway, hopefully there’s a way to have this feature in the future 😊👍
Best invention ever
This app makes it so easy to make an appointment without having to ring up and be put on hold. And being able to choose your doctor and appointment time yourself without having to go through the whole rigmarole with a receptionist over the phone is so easy and makes things so simple, which is what life should be about. Thumbs up! 👍🏼
- HotDoc Online Pty Ltd
- 19.4 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Medical/Treatment Information
- © 2018 HotDoc Online Pty Ltd
Up to six family members will be able to use this app with Family Sharing enabled.