Manage your money on the move and around the clock with this secure Personal Banking app from HSBC for iPhone, iPad and iPod touch. With more updates and features on the way you can:
• Log on around the world
• View your account balances and transaction history
• Move money
Exact features depend on the HSBC services available in your country.
To log on to this app you must be an HSBC Personal Internet Banking customer. If you are not yet registered, please visit your local HSBC website.
• HSBC helps protect your information by using 128-bit SSL encryption technology when you are logged on.
• Data charges from your mobile service provider may apply.
To find out more about the app including details of permissions requested please see http://hsbc.mobi
Hong Kong account functions have moved into the new HSBC HK Mobile Banking app.
• Bug fixes and minor enhancements
If our app helps you manage your finances, please post a review to let other customers know.
Ratings and Reviews
WHY AREN’T YOU LISTENING TO US?
Why aren’t these people listening to the customer feedback at all? It’s been literally over a year and we are still stuck with this app interface that we all dislike so much. So many people are giving feedback that we want a new app that is cleaner and faster but all we get for months at a time are big fixes to speed things up on the app, you keep adding new features to an already broken interface. Just to view and account balance takes 2-3 steps from the main screen if you have a credit card and if the steps were quick and smooth it wouldn’t be a problem but when you have to watch a screen saying “Establishing Connection” for over a min followed by another screen for login followed by another screen to click on your account followed by another screen to click to see your current balance it can be quite frustrating.
Horrible user experience
This app constantly makes me want to throw my phone across the room in frustration. Often doesn’t work, will not load the login in page or will not log in once I’ve put in the password. These glitches never improve with new updates and the whole experience is always so slow and unreliable. When travelling this app made me want to swap banks completely because it almost never worked even just to check my balance while I was out, which was stressful and time consuming especially when trying to quickly check the balance before doing large transactions. I’ve never rated an app before but I hate this one with such a passion I was inspired. Honestly HSBC I know you could do better.
Needs total overhaul update
I really think HSBC Australia needs a better fresh new app update as the current one is very outdated compared to big four banks in Australia apps. Although HSBC have many in app updates through out the year none of them seem to fix sluggish issues and bugs as well as providing nothing new. The transaction history is so slow and not quick at all it takes a few days for it to show up in transactions and compared to the very good HSBC HK and UK app is very poor and doesn’t look good considering HSBC is one of biggest banks in world not yet Australian customers are stuck with a very primitive banking app which gives us a very poor mobile banking experience.
- HSBC Technology & Services USA
- 117.6 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- English, Arabic, Armenian, Chinese (Hong Kong), French, Greek, Indonesian, Portuguese, Simplified Chinese, Spanish, Traditional Chinese, Turkish, Vietnamese
- Age Rating
- Rated 4+
- © 2016 HSBC Technology & Services (USA) Inc.
Up to six family members will be able to use this app with Family Sharing enabled.