iPhone Screenshots

Description

With humm you can live interest free forever.

You can apply for two amounts:
- up to $2,000 for buying 'Little things' – regular, everyday items
- up to $30,000 for buying 'Big things' – depending where you're shopping.

It's easy to know if you can humm. Just:
- Be 18 or over
- Have a debit or credit card
- Be an Australian permanent resident

Have one of the following official ID:
- Australian driver licence
- Australian passport
- Medicare card

A few important facts:
- The humm App is free to use but an internet connection is required and normal data charges apply
- Downloading and using this App is subject to humm Terms of use

What’s New

Version 1.2.1

- Bugfixes and improved password reset flow.

Ratings and Reviews

3.7 out of 5
180 Ratings

180 Ratings

Scrive ,

Hopeless

As Avery long term customer of Certegy I recently required to log on, only to see we the CUSTOMER needed to down load this app HUMM log back in. Only to find I can’t make an extra payment the app crashes the customer service number when pressing “9” doesn’t work.
As per previous reviewer no one advise of any changes nor did they let us the customer know of a new app.
Disgraceful credit company who don’t look after existing customers. The app isn’t user friendly doesn’t work but they are quick to sell promote and charge you a fee. I wanted to pay April and Mays account to avoid the monthly fee but when pressing the pay button it crashes. I even tried to pay my entire account off and still crashes.

Developer Response ,

- update 2 May

Hi @scrive. We’re aware of issues with existing Ezipay customers causing the App to crash. There was an app update on 29 April to version 1.1.1 and data fixes on 1 May. If you don’t have a valid debit or credit card linked to your account (MasterCard or Visa) you will be prompted to add one when you make a payment. Can you please try again and let us know if you’re still having any issues at support@shophumm.com.au - please give your name, mobile number and ABY-HUMM in the subject line. Thanks.

Hi Scrive

We're really sorry for your experience. We were aware of an issue with the App crashing which has now been fixed over the weekend. You can now make single and multiple payments, as well as pay off your entire purchase plan in advance. You'll need to update your iOS app to the latest version 1.1.

If you're still experiencing issues, can you please email us with your full name and mobile number at support@shophumm.com.au. Please include ABY-HUMM in the email subject so we can fast-track the investigation and come back to you ASAP.

We soft-launched the product without mass communications to existing customers so we can iron out issues like this. We acknowledge this is not ideal for you and we are sorry for the poor experience. We will be communicating to all our customers shortly when we launch formally. Thank you for your patience with the new product launch. Hope you keep on humming with us.

Regards,
The humm team.

Chenny8888 ,

Great App and Easy to use

So quick and easy to use, applying was simple and boosting my limit was effortless. Love the 5 month option which other companies don’t offer. I’ve been a Certegy customer for years and absolutely love the changes and convenience of the payment options available to me now that’s it’s Humm. Looking forward to using it much more from now on.

Serious Breach ,

This app is a violation of our consumer credit agreement

This app, even after the latest update and running the most up to date IOS does not allow for any additional payments. Neither does the website.
You can not change the business name and structure and affect the ability for the customer to make their additional payments. This disadvantages the customer, costing them more in fees and meanwhile earning you more in revenue. There should be massive warning bells ringing by now!!!
Sort this out immediately, you know your obligations are you know what the consequences are for failing to comply with them.

Developer Response ,

Hi there. We’re aware of issues with existing Ezipay customers causing the App to crash. There was an app update on 29 April to version 1.1.1 and data fixes on 1 May. If you don’t have a valid debit or credit card linked to your account (MasterCard or Visa) you will be prompted to add one when you make a payment. Can you please try again and let us know if you’re still having any issues at support@shophumm.com.au - please give your name, mobile number and ABY-HUMM in the subject line. Thanks.

Information

Seller
CERTEGY EZI-PAY PTY LTD
Size
31.3 MB
Category
Finance
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© Certegy Ezi-Pay Pty Ltd
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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